The Benefits of Hiring International Drivers

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What would you do to have access to hundreds of drivers, each with over 10 years of experience? 

 

That’s the question Chad Hendricks, President of Experienced Associates and host of the Recruit and Retain podcast, often asks recruiters before sharing with them the benefits of hiring international drivers. 

Programs such as Experienced Associates, which is based in Green Bay, WI, but partners with drivers in South Africa, offers an opportunity for American companies to create a diversified talent pipeline while providing international drivers a path towards U.S. citizenship. Keep reading to find out why international truck drivers could be the solution to your recruiting and retention problems.  

 

“The True OTR Driver That We’re All Looking For” 

In today’s market, it can be difficult to overcome high turnover rates, insurance company requirements, and the growing trend of drivers preferring local jobs. For Hendricks, international drivers bridge these gaps while benefiting everyone involved.  

 

“What we mean by experienced drivers is that these kinds of drivers have diesel in the blood,” says Hendricks. “They’ve been in this industry for a long time. They know what it means to work hard in transportation and that they could be on the road for weeks at a time. The true OTR driver that we’re all looking for.”  

 

Every international driver partnering with Experienced Associates must have at least a decade of trucking experience, a U.S. CDL, and conversational fluency at reading, writing, and speaking English. They also sign on for a minimum of three years of employment, although the position can be terminated at any time by the employer. The incentive of receiving a Visa through sponsorship assures that these drivers are committed, hard working, and vested in seeing the contract completed. 

 

Guaranteed Results 

Initially launched as a pilot program in collaboration with Schneider National, the immediate success of the partnership led to the development of Experienced Associates in 2018.  Co-founder Rob Peacock’s past experience as CEO of a company that assisted non-U.S. citizens with receiving educational training in the U.S. while driving for American companies proved key to Experienced Associate’s commitment to find quality drivers who are a right fit for U.S. carriers.  

 

Based in Johannesburg, South Africa, Peacock is able to administer an extensive vetting process for every driver recruited, which includes criminal background checks, hair follicle drug testing, and English language screening. Peacock’s team even handles compiling driver portfolios, which are presented to U.S. recruiters to make the final selection.  

 

Another component key to the success of programs like these is the varied experience of the drivers.  Being able to select from a large pool of candidates with a wide range of skills ensures that there is always a driver for the job, whether it requires experience hauling flatbed loads, hazardous materials, team driving, or more.  

 

“This is the first time I’ve felt that I could actually guarantee results,” says Hendricks. “I could guarantee experienced drivers, guarantee profitability and return on investment. These drivers weren’t quitting and causing hire turnover, and the hiring process became like a pipeline. It was predictable, and all the costs were known. To me, it felt like a dream come true.” 

 

Although some recruiters in the U.S. might be hesitant to offer positions to international drivers, companies like Experienced Associates design these programs with that in mind. Instead of disrupting the recruiting process, these opportunities fill gaps that could otherwise affect the economy, driver and freight shortages.  

 

Investing in innovation is more necessary than ever in today’s highly competitive market, and hiring experienced, international drivers is a surefire way to meet your recruiting and retention goals while fueling growth in your company.  

 

If you’re looking for more information on Experienced Associates or the work being done by Chad Hendricks and Rob Peacock, be sure to check out Hendricks’ Recruit and Retain podcast episode where the two discuss the benefits of hiring international drivers.  

 

Here at Drive My Way, we love to learn about innovative recruiting strategies and how to stay ahead of the curve. If you have recruiting advice, or you’re looking to learn more about our mission, check out our social media today!  

 

Have You Considered a Driver Waitlist?

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Every carrier has their own approach to recruiting and hiring truck drivers, but in today’s competitive market, it is important to remain open to fresh ideas and unique approaches. One concept that has become popular amongst carriers is the idea of waitlisting. When a company puts qualified truck driving candidates on a waitlist, they can maintain a pool of interested drivers, while balancing the company’s current needs and budget. Creating a truck driver waitlist has several pros, very few cons, but overall, it is a potentially game-changing tool for your carrier’s recruiting department.  

Why Should You Consider a Driver Orientation Waitlist?  

The waitlist concept allows companies to make offers to drivers they are interested in, but extend those start dates as much as three months out. By interviewing people and going through the whole hiring process, even though they are waiting on open trucks or budget, drivers would still have a start date in mind, and you wouldn’t have to worry about finding qualified drivers once you are able to officially bring new drivers onboard.  

A driver waitlist can help create efficiency within your recruiting department by developing a clear order of operations, from posting a job to the driver’s official start date.  

Your company can also increase its likelihood of building a strong waitlist by establishing yourself as a go-to carrier in the industry. By offering competitive benefits such as pay, time at home, as well as top-of-the-line equipment, drivers will be lining up to work for you, and will be open to being put on a waitlist just to have the chance to drive for your brand.  

The process of creating a waitlist allows your team to really get to know potential drivers; their wants, needs, and skillsets. This ensures a better working relationship between both parties and that all questions have been addressed prior to the driver getting out on the road. It’s also important to note that recruiters should stay in contact with waitlisted drivers and let them know where they are on the waitlist each week. The key to a successful waitlist is maintaining engagement with drivers.  

Some Drawbacks to the Waitlist Concept  

While having a waitlist of drivers is a great solution to temporary budget issues, trainer availability, or truck availability, it may not be a necessary tool year-round. Depending on the needs of your company, a waitlist may only come into play if you have a shortage of trucks or some other temporary hiring hindrance.  

While waitlists can help create a pipeline of qualified truck drivers, it does leave open the possibility of top talent finding another position and moving on before having the opportunity to start driving for you. This is why it is critical that you maintain frequent contact with the driver from the time you extend the offer until they begin orientation. It’s also a great practice to touch base again after orientation and throughout the year.  

Truck Driver Waitlisting in Practice 

“The waitlist was hugely successful for us! We ended up with approximately 150 drivers on the list. We were able to focus on the highest quality, safest drivers. We created driver scorecards (based on experience, number of jobs, number of accidents, and number of violations. From there, the drivers with the best scorecards were moved to the top of the list.” 

“There was something about telling drivers we were on a waitlist that seemed to create a greater sense of urgency for the drivers to join our team. We were also able to almost turn off our recruiting budget entirely! Our referrals increased, and we were able to retarget previous applicants to tell them to hurry up and reapply if they wanted to be added to our waitlist, said Sadie Church, Vice President of Driver Relations at Artur Express. 

“Another thing we implemented at this time was a driver profile form. In that form, we required the driver answer a series of questions about themselves — where do they prefer to run, where won’t they run, how often do they want to get home, how many miles do they wanted to run a week. This allowed us to see if we were a good fit for the driver’s wants and needs. If our needs didn’t align with the driver’s wants, we moved them off of the orientation waitlist. This allowed us the opportunity to truly recruit with retention in mind,” Church concluded. 

Start with a Plan 

If you’re considering going on a waitlist, make a plan. Create a driver scorecard and rank your applicants. If you don’t already use offer letters, create one. In the offer letter, tell candidates not only their pay, but the lanes they’ll be running and how often your company can get them home. Make it a requirement for drivers to sign and return the offer letter prior to confirming their position on the waitlist. This will ensure the driver is aware of how much they’ll be earning, what position/lane they’re signing up for, and how often your company can get them home. 

Make sure you’re fair to your recruiters. If you can only allow 10 drivers in orientation that week, make sure each recruiter has the opportunity to put a driver on the orientation schedule. 

You also want to make sure to publicize your waitlist. You can run ads stating you’re accepting applications to be added to a waitlist and generate a buzz, so you don’t lose momentum. 

Companies can still apply this concept of “waitlisting” even if they are not able to make hiring commitments. They can still build a pipeline of drivers by keeping their brand presence out there. Drive My Way offers a “cruising mode” which will keep job descriptions up even if the job is not currently open to continue building brand awareness. Concepts like the waitlist are a great way to stay creative about truck driver recruitment and keeping your brand top of mind for potential candidates.  

Truck Driver Recruiting: Then vs. Now

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The trucking industry has been essential to the US economy for nearly a century, which means that drivers, recruiters, and industry experts have seen many trends come and go over the years. This is why with advancements in technology, new legislation, and a vacillating economy, it’s more important than ever to stay up to date on modern recruiting tips and tactics.  

 

When exploring current industry trends, it’s helpful to understand past practices to gain a better perspective on the future direction of driver recruiting. Here at Drive My Way, we’ve researched how the trucking industry and recruiting strategies have changed over time. Keep reading to find out more about the past, present, and future of recruiting and retaining quality drivers.  

 

The ‘Golden Age of Trucking’ 

Although commercial drivers have been responsible for transporting the majority of US freight since the early 1920s, there have been many changes over the years that have affected the challenges and benefits of working in this industry. These changes have in turn affected recruiters’ ability to attract and retain top talent.  

 

The industry saw a very rapid rise from initial developments in the early twentieth century to wide scale support from national organizations and the US government throughout the 1960s and 70s. Truckers making the journey from New York to LA became commonplace in these decades, especially following the development of organizations like the Federated Trucking Association of America and the American Highway Freight Association. At the same time, new truck stops began to appear across the country, making life easier for OTR drivers.  

 

The 1970s are sometimes referred to as the ‘Golden Age of Trucking’ due to drivers’ successful participation in unions and strikes protesting the rising fuel costs during the energy crises of 1973 and 1979. This decade saw a major increase in truck driver salaries, which led to an influx of new and younger drivers. The unionization of truck drivers resulted in Department of Transportation (DOT) regulations that improved the work life and safety of commercial drivers. And the popularity of  movies like Smokey and the Bandit didn’t hurt truck drivers’ reputation either!  

 

The Roots of Today’s Driver Shortage 

The 1980s, however, saw the trucking workforce to become de-unionized, which resulted in wages being cut nearly in half. These effects are still being felt today, as low salaries and insufficient benefits are often the number one cause for driver turnover. In the decades since, recruiters have had to work harder to come up with creative strategies to find and recruit top talent and incentivize them to stay.  

 

For a long time, recruiters looked mostly to truck driving schools as their sourcing pool for candidates. This often led to companies sponsoring these schools to create a direct pipeline. In recent years, digital recruiting strategies and changing driver preferences have created a unique array of channels for recruiters to utilize. 

 

“The evolution of driver recruiting over the last decade has not been subtle,” said Lance Pshigoda, VP of Sales at Drive My Way. “Organizations who have not embraced technological advancements that address time-to-hire analytics, driver processing speed, and industry specific onboarding platforms are struggling not just to remain competitive, but to survive.”  

 

Recruiting Today 

Nowadays, social media is the fastest growing channel for recruiters. Professional social networks like LinkedIn, digital job board sites like ZipRecruiter and Indeed, and casual networks like Facebook have changed how recruiters reach out to and build relationships with potential drivers. Utilizing social media is especially important to reach younger drivers, as the average age of a professional truck driver in 2023 is over 40 years old, which represents 72% of the professional truck driver population, according to Zippia.  

 

“Driver retention is as important, if not more important, than hiring in today’s environment given the investment costs associated with sourcing applicants.  Targeting a younger generation of the driver population cannot be accomplished by simply upping signing bonuses and offering new equipment to drive,” said Pshigoda.  

 

“Today’s emerging driver population wants to know they have a career trajectory, and an organization that is invested in their individual success.  That they are partners in the company’s success rather than employees easily disposed. A clear, expedited hiring and retention plan outlined for both the driver and the organization employing them ensures longevity and the successful venture of the partnership.” 

 

Recruiters trying to encourage diversity in the drivers they hire and retain are also implementing strategies like referrals, internships, and driver mentor programs. These advancements support drivers who are underrepresented in industry settings, such as women and people of color. Diversifying your recruiting pool and supporting new hires with modern strategies are important steps to stay ahead of the curve in a competitive market.  

 

Over the years, there have been many changes to the trucking industry that have affected how recruiters find and retain top talent. In today’s world, it’s essential to stay up to date on modern strategies and leave room in your recruiting budget to try innovative solutions. Looking at past trends can be helpful in understanding what drivers are looking for now and how they search for jobs in today’s market. 

 

For more tips on recruiting truck drivers, download our Ultimate Guide to Truck Driver Recruiting, or reach out to us on social media!  

It’s a Competitive Market: How to Differentiate Your Freight Carrier

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Thousands of freight carriers exist in the U.S., with at least 750,000 as of April 2023, according to the American Trucking Associations (ATA). To stand out against that level of competition individual carriers must find a way to differentiate themselves, especially when it comes to attracting, and retaining, high quality truck drivers.  

Our team at Drive My Way regularly hears feedback from drivers about this topic and most often drivers will walk away from a position because the company took too long to respond during the hiring or onboarding process. When drivers want to work, they are ready to go, and a long process to get onboard can really deter them from your company.  

We recommend implementing some of the following practices to best stand out from your competition and retain top talent in the trucking industry.  

Overhaul Hiring Practices: Hiring has become a boring, tedious process that can lose potential candidates’ attention, especially millennials, if it is too long, requires dozens of steps, and lacks personalization. Drivers want to know that you care about them as a prospect, while also having full transparency about key factors of the job such as schedules, PTO, benefits, and potential for career growth. If you think your hiring practices might be dated, they already are, and should definitely be overhauled.  

Give Your Company a Face: Increasingly, candidates are associating the likelihood of being content within a workplace with how that company represents themselves out in the world. By showing the human side of your company through your social media networks and website, you can put a face with your carrier’s name. This makes you more memorable to potential candidates and helps current drivers feel part of a real team.  

Ask for Help: Sometimes the best way to attract top talent is to work with a recruiting partner who understands drivers’ needs and can match them to your available positions. Drive My Way’s team works with drivers to assess their qualifications and personal preferences to match them with specific jobs that offer what they want. If your old recruiting techniques aren’t delivering quality drivers, it may be time to consider other options.  

Remember Retention is the New Recruitment: While recruiting qualified drivers is always the first step in building a solid team, retention has become equally, if not more, important in the grander scheme of things. Benefits play a huge role in showing employees they are valued and that you care about their success in and out of their truck. Anything from health perks to driver mentor programs show how your company cares and goes the extra mile to ensure drivers have the most resources to succeed at their job as possible.  

Differentiating your freight carrier is important to attract top talent when it comes to drivers, but it reflects well on the company in all aspects. As you retain experienced drivers, you are able to stand out against your competitors, allowing you to attract more customers and deliver better results. It’s a win-win situation for everyone. 

For more tips on truck driver recruitment, please download our free guide today!  

Updating Your Recruiting Budget? Leave Room for Innovation This Quarter

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Creating an annual budget for recruitment is hardly the most glamorous part of the hiring process, but it’s an essential step to increase retention rates and maximize quality hires. It’s also an opportunity to allocate resources to try out new, innovative solutions that could ultimately change the way your company recruits.  

 

In today’s highly competitive market, recruiters should always be taking note of which strategies are the most effective, and which need to go. This way, budget planning doesn’t just focus on efficiency, it becomes a tool for fueling growth. Keep reading to find out Drive My Way’s tips to create a budget that will keep you ahead of the curve in this evolving industry.  

 

Where’s Your Money Going? 

A great rule of thumb to remember when creating a budget is that if it can’t be measured, get rid of it. You can’t improve a process if you aren’t able to set tangible goals or measure results. This means that the first step in creating a budget with room for exploratory innovation is to understand your total costs.  

 

Creating a graph, like a pie chart, is a great way to evaluate your expenditures and estimate your cost per hire. You should always be sure to include historic or fixed costs, so there aren’t any surprises later that you didn’t count on. Taking a holistic approach allows you to see which costs are paying off, and which costs might not be worth the investment.  

 

The hiring process is extensive, and you have to consider all the costs along the way when creating your budget. These are some of the categories you might include when analyzing your expenditures: 

 

  • Cost per hire 
  • Jobboard advertising costs (niche and general job boards))  
  • Professional social network hiring costs (LinkedIn) 
  • Recruitment software costs  
  • Recruitment events and networking (such as job fairs) 
  • Branding (promotional company videos, logos, advertisements) 
  • Background checks on potential hires  
  • External recruitment agency fees (if your company uses them) 
  • Interview or onboarding costs (such as recruiter salaries and background check fees) 
  • Training costs (during onboarding and annual development training) 
  • You need to be clear about what is and is not included in all of your costs and be sure to account for the hidden costs in screening through all of the leads and applicants you receive that are simply not a fit.  While that volume may bring your cost per lead down, there are large hidden costs in processing that volume.   

 

Double Down on What Works 

After evaluating your overall costs, it’s important to determine and optimize the return you make on your investments. Key performance indicators (KPIs), such as total offers accepted, net new candidates, and time-to-hire, are all important metrics that highlight the success of recruitment strategies.  

 

Although budget season should be all about planning for growth, it’s important to reinforce the recruiting tools that are working best for your company currently. While reviewing previous budgets, evaluating sources that have been successful in the past based on highest ROI allows you to understand and make predictions about the channels most beneficial to your company.  

 

Analyzing ROI will also reveal the recruiting strategies that are no longer generating success. These should not be viewed as failed solutions, but as opportunities to implement new or experimental recruiting tactics.  

 

Leave Room for Innovation  

It’s always smart to allocate funds for the most successful recruiting solutions, but if you continue to budget the same way each quarter, you’ll get the same results. Carving out 5-10% of your budget for experimentation with new strategies ensures that your recruiting practices stay aligned with market trends. Keep in mind, experimentation means you need to be open to something new and it may include challenges along the way and some failures. It’s all an important part of the learning and experimentation process.  

 

With an industry wide 90% turnover rate for large carriers, it’s more important than ever that your recruitment solutions are evolving and innovative. This means trying out new channels, marketing strategies, branding, hiring events, or even introducing new staff. Providing incentives for recruiters and maximizing digital presence are also tools that many companies use today to stay ahead of the curve. 

 

 

In today’s market, there are countless recruiting strategies that all claim to be the most effective. The truth is that every company is different and requires a unique solution. Creating a budget for recruitment is the ideal time to evaluate which strategies are most successful for your company, and which should be replaced by something new. If you don’t leave room to try new things, you’ll continue to get the same old results.  

 

Here at Drive My Way, we believe that experimentation and innovation are key to growth. How does your company budget for recruiting? Do you have tips for scaling your recruiting strategies while remaining true to what’s already working best? Be sure to reach out to us on our social media so we can continue learning!  

Why Your Company Should Have a Driver Mentor Program

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Driver retention is one of the most important, and sometimes most challenging, parts of the recruiting process. With the current driver shortage and evolving recruiting practices, it’s more imperative than ever to stay ahead of the curve and keep your drivers safe, satisfied, and engaged.  

 

One sure fire way to foster a team environment, while improving driver safety and retention rates, is to create a driver mentor program. By pairing new hires with more experienced team members, you can show your drivers that you appreciate their work and are willing to invest in them. In addition, mentoring relationships at any stage of your career can help you achieve personal and professional development goals, such as learning a new skill, strengthening a competency, or becoming more productive, just to name a few. Keep reading to find out why a mentor program could be the best move for your company.  

 

Mentor vs. Manager: What’s the Difference? 

You might be asking yourself: what’s the point of a mentor when you have a great team of managers on the payroll? Mentors play a less formal role, allowing management to maintain the necessary level of professionalism. A mentor gives new drivers a chance to ask questions they might not be comfortable asking managers, and takes the pressure off while they are initially familiarizing themselves with company protocols. Mentoring is open and collaborative relationship between a mentor and mentee that is built on trust.  The relationship is defined by both parties. It can be formal or informal.  

 

“Engagement is the key to learning and development and being involved in a mentoring relationship can be quite profound as both mentors and mentees make themselves vulnerable, trusting in the process as they confidentially share insecurities, struggles ,mistakes, and valuable learnings with each other. It’s a level of transparency that makes this experience unique and helps accelerate one’s personal and professional development. Having a strong mentoring program not only helps to engage and advance women in the organization, it builds supportive relationships and fosters a culture of learning.” 

⁠—Beth Potratz, President and CEO, Drive My Way 

  

What Are the Benefits? 

By instating a driver mentor program, you aren’t just helping your newest team members. You are also helping the experienced drivers who become mentors, as well as your company as a whole!  

 

For the mentee, the benefits cannot be understated.  

  • A low pressure way to learn about company culture and expectations.  
  • Access to an experienced driver’s tips, tricks, and advice.  
  • Guidance whenever they have questions.  

 

At the same time, experienced drivers who take on the responsibility of becoming a mentor will experience benefits too.  

  • A chance to progress their career by developing coaching skills.  
  • Increased pay or other company incentives. 
  • The feeling of company recognition for being selected in this important role.  

 

Besides increased retention rates, there are other ways a mentor program can benefit your company.  

  • Lower your insurance rates with safer drivers.  
  • Foster a team environment through increased positivity and communication.  
  • Save money on training seminars.  

 

Changing the Face of Trucking, One Mentor at a Time 

Driver mentor programs also offer another benefit, one that will help in developing the entire trucking industry. As more women and members of underrepresented communities enter the field, mentors are a great way to ensure they receive the support and guidance they need while forging new paths in the industry.  

 

Organizations such as Women In Trucking (WIT) offer their own mentorship opportunities, including their Mentor Match Program and online community platform Engage. Through these programs, WIT promotes connection, support, and mentoring for women entering the field and offers a chance for experienced drivers to give back.  

 

Although programs like these are changing the trucking industry, there is no better way to support your drivers than by starting at a company level. A driver mentor program demonstrates to these employees that you appreciate and prioritize them, enabling you to grow your fleet while attracting top talent from diverse backgrounds.  

 

 

Driver mentor programs are a great way to save money and time while demonstrating to your drivers that their success is your top priority. Mentors also encourage diversity and growth in an evolving industry and are becoming an important differentiating factor in today’s highly competitive market.  

 

We’d love to hear any mentor success stories, or lessons you’ve learned while pairing up drivers, so be sure to reach out to us on social media! 

How to Recruit Truck Drivers in 2023

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Recruiting and retaining quality truck drivers is one of the biggest priorities for companies across the country in 2023. As one of the largest occupations in the United States, companies are always looking for new ways to hire. The question is, how do you recruit truck drivers, while simultaneously increasing your retention rate? The answer is to get creative and stand out from your competitors.  

What Are Truck Drivers Looking for in Their Next Job?  

With so many options available, truck drivers are making careful considerations before they accept a job offer. Trucking is one of the toughest jobs out there and drivers want to make sure the company they work for aligns with their career goals and personal needs. Some of the most common benefits that drivers look for include:  

  • Fair Pay 
  • Consistent / predictable home time 
  • Health Insurance 
  • Retirement Options 
  • Versatile Schedule & Paid Time Off 
  • Ongoing Training & Development  

When deciding how to recruit truck drivers to your team, you will want to ensure that you offer a comprehensive benefits package that is appealing to drivers in all stages of life, including those who are single, married, have children, etc. Offering competitive pay, bonuses, and regular raises is also key in attracting and retaining drivers. Ultimately, each driver you hire is going to have unique needs, so working with each person to understand what he/she wants during the recruitment and hiring process is also important.  

Who Are Your Potential Candidates?  

When companies consult with us about how to recruit truck drivers, we always want to make sure we help them identify the type of candidates they are looking for to fill their open positions.  

  • How much experience would you prefer they have? 
  • What are the routes you need filled?  
  • What can a driver expect in terms of pay, perks, and benefits? 
  • Do their values and work ethic match the company’s mission?  
  • Do you need drivers interested in team jobs?  

It is also important to remember that the demographics for truck drivers have evolved in recent years and your top candidates may not be the same as they were ten, or even five, years ago. The United States Census Bureau states that, “Among younger truckers under age 35, more of them are women, Hispanic and more educated than their older counterparts age 55 and older. They are more likely to be high school graduates and have some college education.” With that said, old recruiting tactics may no longer apply in trying to connect with a younger demographic or with women entering the trucking industry.   

Millennials 

A key demographic that is emerging with truck drivers is Millennials. This age group ranges from 27-42 and were born in, or after, 1981. This age group is less than the median age of truck drivers, which sits at 46, but offers potential for companies looking to recruit new talent. Truck drivers in this age range are looking for positions that will fit well with their lifestyle including benefits packages, flexible schedules, opportunities for advancement, positive work culture, and community. Recruiting a younger demographic requires creativity and willingness to foster an online presence on social media.  

Women 

“The percentage of professional drivers who are female has increased to 13.7 percent in 2022, an increase of more than three percent since 2019,” according to the Women in Trucking Association (WIT). With this substantial increase, companies must be more cognizant of the female demographic and what it will take to recruit female drivers to their teams. WIT offers a couple strategies to help recruit and retain drivers including broadening the talent search to include underrepresented demographics, including the female demographic, as well as offering opportunities and benefits that would resonate with female drivers.  

By recognizing the unique capabilities of different demographics, you can diversify your candidate pool and recruit talent from across the board.  

A Few Things to Avoid During Recruitment  

According to the U.S. Bureau of Labor Statistics, “between 1995 and 2017, the annual turnover rate at large TL carriers averaged 94.0 percent and that at small TL carriers averaged 79.2 percent.” This alarming statistic shows that recruiting new employees is more than just onboarding; it is an ongoing relationship that must be fostered to be mutually beneficial for company and employee.  

Recruiters can follow all the best tips out there when it comes to finding top truck drivers to join their teams, but certain mistakes can end up costing even the most experienced recruiters a new hire at present, or later down the road, if an employee feels unhappy with his/her position. During the recruitment and onboarding process it is vital to remember: 

  • Communication is Key: From the first interaction to successfully onboarding a new driver, communication is the foundation of a successful relationship. People feel valued when they feel that employers are keeping them updated on where they are at in the hiring process and have a support system once they accept an offer. Even after onboarding, touching base with your recruits and asking for their feedback, goes a long way in establishing loyalty and increasing retention.  
  • Hire More Than the Stereotypical Truck Driver: As discussed earlier, the demographics for new drivers entering the market are very different than they used to be, so it’s important to keep an open mind when it comes to reviewing resumes and interviewing candidates. Don’t rely on referrals alone, consider the benefits of hiring younger drivers, female drivers, and even new drivers, especially for team jobs.  
  • Make It Personal: Drivers want to feel that they have a connection to your company, so offering personalized feedback is a nice touch during the recruitment process. Company-wide, it is also important to create a culture that makes each employee feel valued and that there is a community atmosphere.  

For more tips on recruiting truck drivers, download our Ultimate Guide to Truck Driver Recruiting. We look forward to helping you recruit and hire for your team! 

Hiring Drivers? Read These 5 Important Tips to Set Realistic Recruiting Goals 

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Recruiting truck drivers can be tricky. With the ongoing driver and freight shortages, coupled with evolving hiring practices industry wide, it is important to have clear standards and policies that follow realistic and measurable recruiting goals.  

 

Every company has different hiring practices depending on fleet size and capability, so setting realistic recruiting goals is an important step for your company to find top talent who are the right fit for the job. Keep reading to find out Drive My Way’s 5 tips to set realistic recruiting goals that will take you from hiring to onboarding in no time.  

 

Understand and Define the Need 

How many drivers do you need? Do you know which drivers are necessary for each market? These are important questions to ask yourself when setting foundational goals in recruiting. If you set goals regarding how many drivers you need and the necessary qualifications, you will be able to assess if your sourcing strategy will provide enough candidates that fit the criteria needed for your company. This is why it is essential to know where potential candidates are looking for jobs or industry updates.  

 

It’s also important to understand why the opening exists to be able to create hiring goals. If a driver is retiring, how far in advance should you be looking for a replacement? If you’re anticipating growth within your company, how should this reflect in your hiring practices? Defining your company’s demand is an important step to creating specific and attainable recruiting goals.  

 

Set Goals on a Timeline 

Setting goals is a key part of working ahead of time and being prepared. The hiring process can take a lot longer than you anticipate. Background checks and drug clearing house processing alone can add days or weeks. Allotting extra time and being flexible when creating will help you remain on track and still be able to measure your success.  

 

Even with goals set, you should still start ahead. Strike up connections with potential candidates, even if the time isn’t right yet. You’ll thank yourself later for being proactive now, by networking with drivers who could be a fit down the road.  

 

Establish Clearly Defined Minimum Qualifications  

Save yourself time and money by setting recruiting standards specific to your company. Well defined hiring criteria will ensure that every candidate meets the basic requirements, so you can spend more time with these candidates to eventually find the perfect match. It’s also important to be up front about your minimum qualifications. For example, if your company requires hair-follicle drug testing and you mention this on the job posting, candidates may self-select out and save you both in the long term. 

 

You also can’t have unrealistic expectations for applicants. You might prefer drivers to fill out an extensive application, but in today’s competitive market, drivers tend to not fully complete applications until all their questions have been answered. Be sure to make job listings mobile-friendly, and don’t be afraid to reach out to candidates with partially completed applications or you could lose top talent by setting unattainable goals.  

 

Provide Goals with Incentives for Recruiters 

Providing recruiters with incentives is a smart move to encourage high hiring rates and team morale while achieving your recruitment goals. When doing this, it is also important to make sure to have goals measuring quality metrics and not just hiring volume.  

 

As potential candidates progress through the phases of the hiring process (sourcing, screening, interview and selection, background check, offer and acceptance, orientation and training), it is important to measure your conversion rates through each of these phases to ensure efficient and effective practices. Providing incentives for recruiters successfully bringing candidates through this process will help you achieve your goals while keeping your team invested in the company.  

 

Set Goals From Recruiting to Orientation  

You have to look at the total candidate experience. As a recruiter, the job isn’t finished until the driver has officially started, and retention is a key measurement of recruiter success. To improve retention rates, hold the recruiter accountable for not just hiring the driver, but also for retaining them. By setting goals and providing incentives along each stage of the hiring process, your recruiters will ensure that they will create an open channel of communication with the candidate that should exist even after they’ve been hired. 

 

Metrics like volume of candidates attending an orientation, the speed of the process, and the amount of support they receive along the way are important markers to monitor and adjust when creating recruitment strategies.  

  

Setting goals for driver recruitment can help you achieve the results your company is looking for, but it’s important to keep one more thing in mind. Every step of the recruitment process should be measurable and able to be evaluated at any time. This means that recruiters should do a good job at marking where candidates are in the process, and management should organize and remain up to date on qualitative and quantitative results.  

 

Here at Drive My Way we’re always looking to learn more about the best recruiting processes and hiring strategies. If you have any ideas for us, please reach out on our  social media so we can continue learning!  

Best Ways to Celebrate Your Drivers During National Truck Driver Appreciation Week

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Truck driving is a career that is not for the faint of heart. With long hours, physical demands, and the stress of working on the road, it goes without saying that truck drivers are some of the hardest workers out there. Not only is truck driving a strenuous job, but it is also a vital one. Without the dedication of America’s truck drivers, communities across the nation would go without necessary goods; from food to clothing, truck drivers are the cornerstone of transportation in this country. For this and many other reasons, we honor our truck drivers every year during National Truck Driver Appreciation Week.  

History of National Truck Driver Appreciation Week  

According to the American Trucking Associations (ATA), National Truck Driver Appreciation Week is a time for Americans to show gratitude to the millions of truck drivers who make sure goods are delivered to communities across the country. This program is an annual celebration that was started by the ATA in 1988 to recognize the vital role that truck drivers play in our supply chain and economy. To put it into perspective, at least 80% of communities throughout the U.S. rely on trucks to meet their freight transportation needs. This year, National Truck Driver Appreciation Week is September 10th –16th.  

 

Best Ways to Celebrate Your Drivers During National Truck Driver Appreciation Week  

There are many wonderful appreciation ideas for celebrating your drivers during National Truck Driver Appreciation Week. From bonuses to free lunches, these gestures go a long way in showing gratitude for your drivers. Some other creative ways to celebrate your drivers include:  

Ask Your Drivers: One of the best ways to celebrate your team is asking for their feedback. By having an open dialogue with your drivers, you can see the areas where the company is excelling, and the areas that could use improvement. Perhaps your drivers would benefit from the use of new technology. Do you have a bonus structure in place? Even new seats in their trucks could go a long way in showing that you value your drivers’ well-being. By asking them what would make their job more comfortable, you not only are able to show appreciation, but also demonstrate that their opinion has an impact on the company as a whole.  

Survival Kits: Way cooler than a gift basket, survival kits are a creative way to put together items that your drivers can use while they are on a haul. From healthy snacks to new tech, a truck driver survival kit is a fun gift that shows your team that you value their hard work and are dedicated to providing them with tools they need to continue to do their job well.  

Family Time: Truck driving is demanding physically, but it is also draining emotionally. Many drivers spend weeks at a time away from their families, which is tough. A great way to show appreciation for drivers is to include extra time with family. Whether that is an extra day off, family company events, or the option to bring your family on the road, these gestures mean the world to drivers. This story, shared on Healthy Trucking of America, highlights the ups and downs of having a parent that is an OTR driver. By ensuring that your drivers have a healthy work-life balance and plenty of time to spend with family, you can not only increase driver retention, but show your team that you genuinely care about them having quality time to spend with their spouses and children.  

 

Showing Gratitude for Your Drivers Year-Round  

While showing your gratitude to your drivers during National Truck Driver Appreciation Week is a wonderful gesture, year-round appreciation is an important tool for companies to invest time and energy into, so they can increase driver retention. For additional truck driver appreciation ideas, download our Quick Guide to Truck Driver Appreciation.  

 

What are some ways your company shows appreciation for your drivers during National Truck Driver Appreciation Week, or year-round? Connect with us on Facebook, LinkedIn, or Instagram; we would love to hear from you!  

5 Key Elements of an Effective Fleet Safety Program

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Truck driving is one of the most dangerous jobs in America. In 2017, workers in the trucking industry experienced more fatalities than any other occupation. A successful fleet safety program minimizes the risk of crashes due to unsafe driving practices and can safeguard employers against costly legal liabilities.  

Building a culture of workplace safety starts at the top, but commitment and goal setting should be seen on all levels of an organization. Many accidents are preventable, but only if drivers and management receive the correct training, resources, and encouragement.  

Every carrier is different, so it’s best to create a fleet safety program unique to your company. Make sure to keep your program up-to-date, and maintain consistent messaging across digital and in-person channels.  

Keeping your drivers safe, healthy, and happy is key to improving driver retention and boosting efficiency across the board. Although there’s no way to guarantee an accident won’t happen, a fleet safety program is the best strategy to protect your drivers and avoid false claims and damaging lawsuits. These 5 tips can help you establish a successful fleet safety program that keeps your company ahead of the curve.  

 

  1. Carefully Screen and Select Team  

Set yourself up for success by establishing clear hiring standards and a consistent screening process. With the ongoing driver shortage, you might be tempted to reach out to drivers you might otherwise deem “risky” or inexperienced for the job. Although this might seem like a short term solution, consider the FMCSA’s estimate that the average cost of a commercial truck accident with just one injury is nearly $150,000.  

Make sure to identify every driver in the fleet. Even drivers who own or rent their personal truck can be a liability and should be included in company assessments. It’s also important to recognize each driver’s ability and level of exposure. This way, you can ensure that every driver receives the training and resources that will make them a strong asset to the team.  

 

  1. Identify Existing Problem Areas 

It’s important to manage accidents as they occur to mitigate legal fees, but it’s even smarter to get ahead of the problem. Review your most recent safety related incidents, such as citations, claim payouts, or accidents. This step is helpful for setting goals and understanding what aspects of your fleet safety program might require the most planning.  

Some carriers find it helpful to establish an accident review group. Discussing what occurred and where responsibility lies can be beneficial when determining if your company is going to be liable for penalties or fines. This is also a great time to provide feedback and training to prevent similar accidents in the future!  

 

  1. Establish Written Policies and Procedures  

Create accessible and comprehensive policies and procedures to set clear expectations. Every policy should emphasize driver safety over everything else, whether regarding driving time restrictions, drug and alcohol testing, or safety training.   

Policies on incident reporting, license checks, and scheduled vehicle maintenance are preventative measures that will keep your team on the same page. One-on-one or team meetings can also help to hold drivers accountable and aware of company policies.  

Establishing plans with a specific timeline is a great strategy to track employee achievements and maintain success in a long term program. Key milestones create attainable goals that keep a team cohesive, informed, and engaged.  

 

  1. Consider the Newest Technology  

Investing in management technology, such as GPS-enabled or video monitoring software, might be one of the most important steps in enhancing fleet safety. Although the merits of certain technology, like dash cams, is still debated, software has proved effective in protecting the safety of drivers and carriers.  

Telematics are increasingly being used by fleets to monitor and provide insights into driver and vehicle operation. Telematics utilize internal computer systems to gather and report data on speeding, harsh braking, distracted driving, and more.  

 

  1. Reward Drivers with Incentive Programs 

Positive reinforcement is one of the best ways to retain drivers and effectively accomplish safety goals. Employees that feel encouraged and recognized will work harder and be more receptive to program changes. Incentive programs are one of the best ways to support drivers and create a fun and engaging workplace.  

To reward increased fleet safety, incentives like bonuses, company recognition, more vacation days, or merchandise can go a long way. Providing incentives upon the completion of specific goals encourages more participation, and friendly competition is a great way to get the whole team involved.  

 

Creating a fleet safety program is an important step in mitigating the effects of safety-related incidents on the road. However, no program is one size fits all. It’s important to consider your company’s history, who your drivers are, and what strategies would be most beneficial.  

Is there a safety tip you’ve noticed has had a great impact on your fleet? What about something you’ve learned to avoid? Connect with us on social media to let us know your best safety tips and advice!