Posts

digital advertising for truck drivers

Digital advertising is a core part of your company brand. Equally important is the way that your employees and customers talk about your company. The way you represent yourself online is like the store window to your company. Most people will decide whether to engage with your company based on what they see in that small preview and other people’s reviews. Optimize your digital advertising and hit your annual goals with these 5 digital advertising trends for the trucking industry!

1. Build your Trustworthy Reputation

One of your biggest assets is your company reputation. No amount of marketing or advertising can change driver or customer perception if they are not happy working for or with you. At the end of the day, people trust people. That’s why negative driver or customer reviews are so lethal. Don’t believe us? A recent Nielson report shared that 92% of consumer trust reviews from friends and family more than advertising. Even more importantly, a BrightLocal study found that 88% of people trust online reviews as much as personal recommendations. 88%! Strive to build a reputation so strong that your employees and customers can’t help but share their good experience.   

92% of consumer trust reviews from friends and family more than advertising, and 88% of people trust online reviews as much as personal recommendations. 

It’s important to support your reputation with nuanced content. Digital advertising campaigns are tactful and positive in their tone. Your content should ultimately be uplifting. That does not mean you should avoid crucial conversations. Doing so may be perceived as sacrificing authenticity. Instead, acknowledge hardship, and commit in words and actions to prioritizing the wellbeing of your employees and customers. If you are able to demonstrate that you care when times are tough, you will build a strong reputation that will serve you for years to come. 

2. Consistency is Critical

Once you’ve identified a target area for improvement or strategic growth, it is tempting to immediately dedicate resources to developing that channel. Before you launch into your next campaign, clearly identify how that campaign fits into your larger strategic goals. Then, articulate each step you need to take to get there. Consider how you can meet your goals while maintaining a consistent representation of your company and your brand through the process. 

If you are like many trucking companies, you may not be allocating a large budget to marketing or recruitment. We understand. Especially in years like 2020 that feel economically unstable, digital advertising is not likely to be at the top of your financial priority list.

When budgets are tight, be strategic and realistic, but don’t stop advertising. Get creative and take advantage of free marketing channels. Continuing to market your brand will keep your name fresh and top of mind for drivers and potential customers.

3. Go Where the Drivers Are

It may sound obvious, but the best digital advertising in the world won’t help you if you don’t get in front of the right eyes. It’s important that, as the employer, you deeply understand your target market and advertise where they are. Luckily, you don’t have to guess where to find truck drivers. The 2019 Overdrive Connectivity Report found that 39% of drivers rely on word of mouth to find a driving job. An additional 29% start with internet searches. The same year, the Trucker’s News Connectivity Report found that 56% of drivers used internet searches and 26% count on word of mouth. Social media is one of the natural intersections of internet searches and live feedback from drivers. Drive My Way’s Driver Happiness and Retention Survey found that 71% of drivers reported using Facebook. Youtube and Instagram were the next most popular platforms. 

You don’t have to guess where to find truck drivers. Internet searches and Word of Mouth are consistently top channels. Focus social media efforts on Facebook, Youtube, and Instagram.

In both studies, word of mouth and internet searches were clearly the top two resources for job searching. Word of mouth relies heavily on building a positive brand reputation and keeping your company top of mind with consistent marketing. On the other hand, social media, content marketing, and partnership-based brand outreach are great places to start for drivers who utilize internet searches. 

4. Make it Mobile

Quite simply, if you’re not prioritizing mobile digital advertising, you are missing a big opportunity. Recent data from our Drive My Way Driver Happiness and Retention Survey demonstrates that more and more drivers are relying on their phones for communication and their technological interactions. Knowing this, plan on your digital advertising being viewed on anything from a desktop computer to a tablet to a smartphone. The good news is, there are numerous ways to get tech-savvy without reinventing your advertising campaigns or your budget. 

The best way to start improving your mobile interface is to invest time in understanding digital channels. Evaluate the channels you are currently using, and create a vision for how users will optimally interact with those channels on desktop and mobile. Many digital advertising channels, including social media, search engine ads, and even your company website, may allow companies to preview ads in a variety of formats before publishing. Carefully review both mobile and desktop views for content and format to ensure that drivers get the best possible experience regardless of their viewing device.

5. Don’t Neglect the Essentials

As you look forward to digital marketing optimization, don’t miss this key trend! Get back to basics. The same fundamentals that you started with are the foundation of a strong digital advertising strategy. Have a clean, concise website. Make sure the content is up to date, clearly presented, and search engine optimized. Once you have communicated all of the essential information, complete a secondary test. Ask yourself, “Is there any other information or design elements that could be removed while still communicating clearly?” If yes, take it out! Clarity is key.

After your website is ready, strategically choose where else you want to have a digital presence, and conduct a similar review of those sites. 

  • Are you active on social media? 
  • Do you host or participate in a podcast? 
  • Is content marketing your main distribution channel? 

Carefully audit each distribution channel and decide whether it is still benefiting your company. Don’t keep a channel active unless you are willing to maintain it, AND it is still delivering value. Focus your time, attention, and budget on the channels that are performing best.

driver happiness and retention survey

FREE SURVEY REPORT

Driver Lifestyle & Job Happiness Survey

We surveyed over 400 CDL truck drivers nationwide to discover what makes them happy in their career and life. Access the survey report to see the results.

Get the Results

Trucking recruiter Skills to master

Deciding what grade of gas to add to your fuel tank? Easy. Finding quality tanker haulers to transport that gasoline? Much harder. As a trucking recruiter, you’re all too familiar with the challenges of hiring owner operators and company drivers: driver shortages, high turnover rates, and an ever changing recruitment landscape are just some of your daily obstacles. Since you are the first face of your company to interact with drivers, it’s critical to be prepared with the skills that will turn your list of leads into great hires. Here are the top 5 skills that every trucking recruiter should master. 

1. Be Strategically Proactive

It’s a driver’s market. If you want to be a trucking recruiter who successfully reaches quality drivers, it’s on you to be proactive. That said, being proactive should be a strategic plan and not just aggressive outreach. Consider the times and channels that are most likely to be productive for the drivers you seek. Recruiting local or regional routes? Try calling in the evening to avoid busy loading and unloading schedules. Seeking OTR drivers? Make sure there’s a mobile-friendly website for drivers who are looking for jobs while on a driving break. Once you’ve optimized your strategy, continually reach out through multiple channels to engage new leads and reconnect with old leads.

2. Know Your Audience

This might seem obvious, especially to an experienced trucking recruiter, but it couldn’t be more important. The Commercial Carrier Journal found that the overwhelming majority of surveyed drivers cited inadequate pay as a reason fleets are struggling to find drivers. That’s likely not a surprise. Perhaps more striking is that lack of respect and lack of home time are responses two and three for the same question.

If you want to increase the number of quality drivers you hire, you need to know their priorities and address their concerns.

Identify the benefits that are most important to your candidates, and offer those perks whenever possible. Be straightforward about what drivers can expect on the job. Many will find your honesty refreshing and a compelling reason to join your company.

3. Take Advantage of Technology

Gone are the days where a clean, mobile-friendly user interface was a nice, extra touch used by only the most tech-savvy trucking recruiters. According to the 2019 Overdrive Connectivity report produced by Randall-Reilly, 74% of owner operators use a smartphone to access the internet. Over half of those same drivers use a phone more than any other device to access the internet. As for company drivers, 77% use smartphones to access the internet. 65% of company drivers use their smartphones to access the internet more than any other device. With this in mind, don’t just make your recruiting mobile-friendly. Optimize your process with the assumption that most drivers will be recruited first, and possibly exclusively, on a smartphone.

4. Prioritize Your Workload

Coming into a new year or quarter, it is tempting to take on a heavy load, but don’t get caught in the frenzy.

Your hours are limited. Take the time to prioritize your leads based on urgency and fit early on to increase your overall productivity.

Evaluate which candidates are most likely to fit your positions. Are they qualified? Which drivers are really a good match for you? Is your company really a good match for them? Speak with each driver and understand their priorities. Then, be candid if they’re not a good fit. Remember, hiring a bad match increases turnover and leaves a bad impression on drivers. Since time is critical, engage your strongest leads first. You’ll be glad you took time to slow down at the beginning so that you can efficiently recruit the drivers best suited for your fleet.

5. Build Relationships, not Just a Sales Funnel

Even when time is of the essence, you can’t afford not to get to know your potential drivers.

As a trucking recruiter, you may feel like there isn’t time to build relationships, but it’s time well spent. 

Taking the time to build relationships and treat drivers like people, not leads might reveal key information that will improve position fit. Unsurprisingly, better fit ultimately leads to improved driver retention. Most recruiters know that drivers need to be qualified for particular jobs, but it goes beyond just having the right certifications. As you know, experienced drivers have the opportunity to choose jobs that meet their lifestyle and goals. Identify what those are and find ways to meet them. Drivers who are satisfied with their time at home, model of truck, and who feel they can meet their goals with your company will perform better and stay longer. If you want to improve your sales funnel, taking the time to build relationships with potential drivers is time you can’t afford to not spend.

ultimate guide to truck driver recruiting

Ultimate Guide to Truck Driver Recruiting

Current ways of recruiting truck drivers just don’t work anymore. That’s because recruiting isn’t a transaction. This ultimate guide helps carriers recruit for retention.

Get the Ebook

truck driver candidates
The trucking industry is a competitive business. Because of the ongoing driver shortage, carriers are in strong competition with each other over a small pool of drivers. Recruiters know that if they want to hire and retain the best drivers, they first need to attract the best drivers. With many top carriers offering the best benefits and perks, it isn’t easy to stand out to truck driver candidates. Strong marketing is your best ally here. With good marketing, you’ll be able to differentiate yourself from the competition in attracting drivers. Here are 4 clever marketing tactics to stand out to truck driver candidates.

1. Reach Core AND New Audiences

In order to attract the best truck driver candidates, you need to reach the core of your target audience. This means utilizing the central recruiting channels that have proven effective over time. Using time tested channels will ensure that you reach qualified truck driver candidates who know what they are looking for. This is the familiar and the essential. At the same time, you need to also explore the unfamiliar and newer audiences and bring them to trucking.

If you diversify your marketing channels, you’ll diversify your audience as well.

Attracting new audiences to trucking has many benefits. Due to the driver shortage, recruiters are thankful that more women drivers and younger drivers are entering the industry. You can’t use the same channels or methods to attract them, so be comfortable with experimentation. While focusing on the core is important, it doesn’t mean recruiters shouldn’t build out from there. Today’s peripheral audiences can become tomorrow’s loyal truck drivers.

2. Use Technology to Your Advantage

mobile-friendly applicationMany carriers still use recruiting processes which are outdated and cumbersome. You can stand out to truck driver candidates by adopting technology to make recruiting more efficient. Mobile friendly platforms and similar features will make applying more user friendly for candidates. At the same time, recruiters can use features like applicant tracking software to make the recruiting process easier and more efficient for themselves as well.

Remember, technology won’t be able to solve all your problems. Recruitment still needs the human touch. So, learn to use technology for what it can help with best, and focus your human efforts on other areas.

3. Use Driver Testimonials

Don’t forget that recruiters already possess one of the most valuable assets in attracting truck driver candidates—their own drivers! Using driver testimonials in your marketing will help you stand out from the competition. Any carrier can speak about its own perks, benefits, and company culture. Not every truck driver out there will repeat the same things about the company privately. If your drivers will echo your own messaging publicly, it will have a much greater impact on truck driver candidates.

Drivers are often looking to their peers when it comes to evaluating prospective employers.

Research also shows that people are more likely to trust people similar to them over unfamiliar people when considering new information. Make no mistake about it, the best way to connect with drivers is to demonstrate their company culture, and the best way to do that is use testimonials from your own current drivers.

4. Engage with Potential Drivers

Since we are examining how marketing methods can be useful for recruitment, we need to talk about engagement content. Before truck driver candidates will consider applying to your carrier, they need to be aware of your carrier and what it represents. Thus, your carrier’s general marketing materials are some of the most influential factors in creating an impression.

To make the best first impression, second impression, and tenth impression, carriers need to create engaging content which truck driver candidates will view before they ever start applying for a job.

Driver testimonials are just one way to create engaging content. Using polls, driver feedback, and day in the life profiles are other methods you can use. Since digital channels are now king, this content can be featured on your website, your blog, and your social media channels. The latest digital marketing tools will aid you in reaching more drivers with this content before they are ever candidates. Once they’re ready to apply for a job, your carrier will be at top of mind!

Mockup-1-1

7 Reasons Drivers Decline Your Jobs

Unlock the top reasons why truck drivers decline your CDL jobs by downloading our free ebook. The book shares insight to what drivers really want.

Download the Ebook

distribution channels for truck drivers

Marketing your carrier’s jobs to drivers is an essential task for recruiters. We’ve written before about the importance of reaching truck drivers where they are. If you’re advertising in the wrong channels, drivers aren’t aware of the current job openings in your fleet.

It’s important to work with a partner who understands the industry and how to market effectively, all while keeping the cost per lead low.

The more traditional methods are always available, and there seem to be new approaches developed every day.  Here are 8 distribution channels to consider for advertising your truck driver jobs.

1. Search Engine Marketing

Online job searching is one of the top methods drivers are looking for jobs. Using paid search to help you target keywords applicable to your jobs will assist in extending your reach instead of relying solely on organic rankings. It’s important to note that the trucking industry is extremely competitive in this space, and companies can easily spend thousands of dollars without much return. Approach this channel carefully and be sure to have an expert helping you!

2. LinkedIn

This web service is worth mentioning in particular. Apart from providing a job board, LinkedIn serves as a general and all-purpose professional networking website. It allows job seekers and employers to create profiles, build connections, recommend each other, and a host of other features. LinkedIn is the largest and most popular social networking site for careers and can be a useful addition to your strategy. However, focusing here alone won’t get you far in trucking.

3. Truck Driver Job Boards

Some websites cater specifically to a truck driver audience and can allow you to reach that group. Services like CDL jobs, Every truck driver job, and Truck driver jobs 411 will be specialized toward the trucking industry and help target to your core demographic. However, before putting all of your eggs in this basket, be sure to know the common pitfalls of job boards.

4. Facebook

Even though Facebook isn’t the go-to social media service, you can’t afford to not utilize this service. Posting jobs on Facebook may not help you reach targeted audiences because of a recent legal suit, but still holds value as an advertising platform.

5. Craigslist

Although Craigslist has been around for years, it’s seen a resurgence as it’s specialized towards one function—online classifieds. Posting jobs on Craigslist is nothing new, although recently it’s being used more for truck driver job recruiting. However, Craiglist only allows you to target geographically and you pay per post. These two aspects are great in some cases and not so helpful in others. Again, work with an expert that knows when to leverage this channel and when to look elsewhere.

6. Display Network

The banner ads on display networks can be served to audiences across the web, and on popular websites like Fox News and CNN. The Google Display Network allows access to over 2 million websites, and you can also use Bing and Yahoo. You can also target your audience based on geographical location and more.

7. Word-of-Mouth

There is value to the traditional methods, even if they’re being enhanced. One of the top ways truck drivers hear about other jobs is through other truck drivers. Good word-of-mouth is dependent on maintaining a strong reputation among drivers. They’re only likely to recommend you if they’ve had a good experience or heard good things. Just goes to show that all the technology in the world won’t help if you don’t think of drivers are people and not just leads!

truck driver job description template

FREE RESOURCE

Truck Driver Job Description Template

Your job description can either convert or lose applicants. Follow this template to make sure you’re on the right track.

Get the Template

truck driver advertising

High turnover and the enduring truck driver shortage make your fleet’s recruitment efforts of supreme importance. Advertising jobs to drivers is one of the first steps in strong recruitment. If drivers don’t see your ads, there is no chance of them applying to your jobs. Driver recruitment advertising is completely different than it was about 10 years ago. As always, advertising means you should meet drivers where they are and speak their language. If you’re not taking advantage of changing trends and best practices, you’re risking losing the best drivers to rival carriers. Here are 6 things wrong with your truck driver advertising you can improve on.

1. Not Including Driver Testimonials

You’ve boasted about your carrier’s benefits and perks in every possible advertising channel, but still aren’t getting many leads. Meanwhile, a competitor spends less on advertising but has stronger recruiting. What’s going on here? Most likely, your company’s reputation among driver peers is the explanation.

Think about it from a driver’s perspective. Who are they more likely to believe: other drivers or the company itself?

Peer recommendation is one of the strongest factors that can influence human behavior. That’s why your truck driver advertising should consistently include driver testimonials. These could be as simple as gathering quotes about driver experience by your current drivers. Or it can be as ambitious as compiling a short video of your drivers speaking freely on what they enjoy about the job. Peer recommendation can build more trust for your company, so it should be an important component of your truck driver advertising.

2. Using Only Print Media for Advertising

It’s no breaking news that print media is on the decline. While ads in newspapers and magazines may have been the primary advertising channel a decade or two ago, the readership has gone down significantly. Your advertising strategy should reflect this: print shouldn’t be your only form of recruitment. While print media isn’t entirely dead, digital is definitely king now. Adjust your advertising budget and resources accordingly, and don’t put all your eggs in the print media basket. Advertising diversification is important, so make sure you’re exploring all other avenues of advertising potential.

3. Heavy Information Dumping

You’ve seen these ads everywhere: a long, bulleted list of all the job details and driver benefits clogging up the same ad space. You may have been guilty of it yourself. The more information available for prospective hires, the better, right? Think again. No one enjoys having to sift through detailed information, especially if they’re running short on time.

Advertising is about attention: if you capture a driver’s attention, they’ll visit your website or contact you to find more job details.

Additionally, people have become somewhat immune to advertising given the sheer number of ads we see on a daily basis. To have a stronger impact on your audience, take the opposite approach: keep the information light and simple. Lead the advertisement with the top three reasons why a driver should choose you and leave aside the details. Or know what makes you different from the competitors and promote that.

4. Creating Identical Digital Advertising and Print Advertising

So, we talked about the decline in print media, which means you should transplant those same ads to the digital world, right? Try again. Digital and social media are significantly different in type from print media, and your advertising should reflect that. You wouldn’t run the same ad on print and radio, would you? If you’re not capturing the unique advantages of the digital sphere, you run the risk of wasting advertising money on inefficient ads. Make sure your ads are tailored to the digital channel being used, whether its newsletters, banner ads, or social media. Social media channels are vastly different from each other. Use Instagram for memes and cool images, not long videos. Use YouTube for longer videos with driver testimonials, or in-depth explorations of trucking life on the road. Remember that drivers primarily use Facebook, so that should be your main job posting channel.

5. Not Taking Advantage of Internet Marketing

Internet marketing is a whole different ballgame than previous forms of advertising.

Ideally, you’re using the best and latest forms of digital marketing to enhance your truck driver advertising.

Pay-per-click (PPC) is an advertising method that directs online traffic to your recruitment website. Through pay-per-click you can guide your specific target audience to your recruitment site so that it doesn’t get lost in the depths of the Internet. Look into using Google AdWords, Bing Ads, or Yahoo Advertising for your PPC campaigns. Remarketing is another tool you can use to bring traffic back to your site even after they’ve already left. It allows you to communicate your message to drivers who may have visited your website once, but not filled an application. Remarketing serves as a nudge to drivers, reinforcing impressions that have been made, so that are reminded to return and consider applying to your jobs.

6. Not Focusing on Driver-Centric Content

Any truck driver advertising campaign needs to focus on the basics- including highlights of job requirements, description, and benefits. But often advertising makes these the focus instead of thinking of the complete driver experience. Drivers know what to expect about job details or can look them up later. What they are interested in is finding a job where they’ll be appreciated, and which aligns with their values.

Consider launching an ad campaign which focuses entirely on company culture.

What’s the pet policy or passenger policy like? How comfortable and new is the equipment? How much does the company invest in safety and maintenance? What do current drivers like about the company? Are there opportunities for professional growth? There are endless possibilities of what kind of content to include in these ads. The important part is that it is focusing on the driver’s values and priorities and indicates that the carrier will be a good match given those values.

Truck driver advertising has evolved rapidly over the last few decades. While print and radio advertising are still important, digital and social media are now paramount. Keeping these trends in mind is important but having strong driver-centric content is even more important. Avoid these six things wrong with your truck driver advertising, and your recruitment and retention efforts will be more successful.

The Quick Guide to Employee Value Proposition

FREE QUICK GUIDE

Employee Value Proposition

This free guide helps you create your employee value proposition and also effectively communicate it to drivers.

Get the Guide