Understanding Freight Insurance: What Coverage Do You Really Need?

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In the fast-paced and competitive world of trucking, ensuring that cargo arrives safely and securely is essential for customer satisfaction and your company’s bottom line.  

 

Freight insurance plays a vital role in protecting goods from unexpected events during transit, whether it’s accidental damage, theft, or natural disasters. While many trucking companies rely on carrier liability to cover losses, these standard policies often fall short, leaving gaps that can put businesses and their clients at risk. 

 

Keep reading to explore the key aspects of freight insurance for trucking companies, including the types of coverage available, essential areas to consider, and best practices for selecting and managing the right policy.  

 

What is Freight Insurance and Why Does it Matter? 

Freight insurance, also sometimes called cargo insurance, is a type of policy designed to protect the value of goods transported by trucking companies, covering losses due to damage, theft, or other unforeseen events during transit.  

 

This insurance is essential for trucking companies as it helps to mitigate potential financial losses and provides peace of mind for both the carrier and the customer. With freight insurance in place, companies can safeguard their shipments and build trust with clients, ensuring that even in the event of an accident or mishap, their cargo is financially protected. 

 

It’s also important to distinguish freight insurance from basic liability insurance. While liability insurance covers damages only if the carrier is found at fault, freight insurance goes further by covering the value of goods in transit regardless of who is at fault.  

 

This additional layer of protection is critical for trucking companies, especially when handling valuable or fragile cargo, as it provides broader coverage and helps maintain financial stability even in complex situations. 

 

Types of Freight Insurance 

When deciding what kind of coverage your freight needs, it is key to understand these common types of freight insurance.  

 

  • All-Risk Coverage: This policy provides comprehensive coverage for most types of damage or loss. Ideal for companies handling high-value shipments or perishable goods, but it is also often the most expensive option.  

 

  • Named Perils Coverage: Covering specific risks or “named perils” such as fire, theft, or accidents. While it is more limited than other options, it is cheaper than all-risk policies. 

 

  • Single-Trip vs. Annual Policies: Companies can also decide if it makes more sense to insure single shipments, which is useful for less frequent hauls, or to purchase annual policies. The upfront cost is higher than an annual policy, but it is more cost-effective for frequent users.  

 

  • Cargo Insurance Add-Ons: Companies can also opt for add-ons like temperature control, theft, or high-value cargo riders that can be customized based on the types of freight you handle. 

 

Key Coverage Areas Needed in Freight Insurance 

Choosing the right freight insurance means understanding the specific risks your cargo may face. Here are the essential coverage areas trucking companies should consider to fully protect their shipments and operations: 

 

  • Damage Protection: Freight insurance with damage protection covers goods damaged in transit, whether due to accidents, poor handling, or other mishaps. This type of coverage is crucial, as even minor incidents on the road can lead to substantial losses when dealing with fragile or sensitive items. 

 

  • Loss Coverage: Loss coverage protects against the complete loss of goods due to theft, misplacement, or other types of disappearance. With cargo theft becoming an increasing concern in certain regions, especially with high-value items, this coverage is essential for peace of mind and financial stability. 

 

  • Natural Disasters: Trucking companies that transport goods through areas prone to natural disasters like hurricanes, tornadoes, floods, or earthquakes should ensure their freight insurance includes protection for these events. This added coverage is valuable in regions where extreme weather can lead to unexpected losses or delays. 

 

  • Temperature-Controlled Freight: For goods that require temperature-controlled environments, such as food, pharmaceuticals, or certain chemicals, coverage can be expanded to protect against losses from refrigeration failures or other temperature-related issues. This type of coverage is essential for companies that regularly transport perishable or temperature-sensitive items. 

 

  • High-Risk and High-Value Items: Certain high-risk or high-value items, such as electronics, pharmaceuticals, or hazardous materials, may require specialized policies or higher premiums. These goods often face heightened risks during transport and are more susceptible to theft or damage. Additional insurance ensures these valuable cargoes are adequately protected, reducing potential financial impact from any losses. 

 

Choosing the Right Freight Insurance Provider  

After determining the coverage and policy type that best fit your needs, selecting the right freight insurance provider is crucial. Several key factors should guide this decision, ensuring that the insurer you choose aligns well with your business’s unique needs: 

 

  • Reputation and Experience: Look for providers with a strong reputation and specific experience in the transportation and logistics industry. Companies specializing in freight insurance are more likely to understand the unique risks and needs of trucking operations, offering better-informed support and tailored policies. 

 

  • Location and Regional Expertise: Regional considerations, such as weather patterns or theft hotspots, can impact both risk and cost. Providers familiar with your location or service area are more likely to offer insights on regional risk factors and may have specific policies to address them. 

 

  • Price and Affordability: Freight insurance costs can vary significantly. Compare quotes from multiple providers to ensure you’re getting a good balance between affordability and comprehensive coverage. Be wary of policies with low premiums that may lack critical coverage options. 

 

  • Policy Flexibility and Customization: Since trucking companies often transport diverse types of freight, a provider offering flexible policies and customizable options is invaluable. Look for insurers who can adjust coverage based on specific needs, whether that’s temperature control, high-value cargo, or additional theft protection. 

 

Regulatory and Legal Considerations 

Freight insurance is not always a choice, sometimes it is a legal requirement. Federal and state laws may mandate specific insurance for certain types of cargo, especially when transporting goods across state lines. Understanding these requirements helps ensure compliance and avoid costly fines. 

 

The Carmack Amendment also plays a significant role in freight liability, setting standards that outline a carrier’s responsibility for goods in transit. Alongside this, the bill of lading is a crucial document for freight claims, serving as proof of cargo condition and ownership.  

 

Proper documentation and adherence to these regulations help protect trucking companies legally and financially. 

 

 

 

 

For more advice on how to stay ahead of the curve in today’s transportation industry, be sure to check out the rest of our Employer Blog posts and connect with us on social media.  

Holiday Shipping Trends: How the Season Affects Trucking

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Although it comes around every year, the holiday season still catches many of us off guard.  

 

For the trucking industry, the holidays bring unique challenges and opportunities as companies face a surge in demand, tighter schedules, and complex logistics.  

 

To meet rising consumer expectations and keep shelves stocked, trucking companies need to navigate a fast-paced environment filled with increased freight volumes, potential weather delays, and capacity constraints.  

 

By understanding key holiday shipping trends, companies can better prepare for the season and support their drivers through one of the busiest times of the year. 

 

Increased Freight Volume and Demand  

Each year as the holiday season approaches, retail shopping and e-commerce experience a surge driven by Black Friday, Cyber Monday, and end-of-year shopping. This surge has a direct impact on transportation companies and the trucking industry by significantly increasing freight volume and demand for shipments.  

 

Companies scramble to restock shelves and fulfill online orders quickly, which puts pressure on trucking firms to deliver more loads in less time. As a result, carriers often face tighter schedules, increased competition for available capacity, and higher freight rates, all while striving to meet customer expectations for fast, reliable delivery during the busiest shopping season of the year. 

 

Impact on Trucking Capacity 

The holiday season also brings unique capacity challenges to the trucking industry as high demand meets limited driver availability.  

 

The ongoing driver shortage is amplified during this peak period, leading to capacity crunches that make it difficult for companies to keep up with increased shipping needs. Carriers may struggle to find enough qualified drivers to meet the surge, which can result in delayed deliveries and higher transportation costs. 

 

In addition, the demand for specialized transport, such as refrigerated trailers for perishables or specific trailer types for certain goods, increases around the holidays. These specialized trailers are often harder to secure during peak season, adding another layer of complexity to holiday logistics.  

 

To manage these yearly capacity limitations, it is important to plan proactively, efficiently allocate resources, and, in some cases, partner with other logistics providers to ensure timely, reliable delivery. 

 

Rate Increases and Market Competition 

As holiday demand rises, so do freight rates. The peak season’s heightened need for shipments drives up rates, making it a profitable period for carriers but also a challenging one for companies managing tight budgets. Increased shipping costs can put pressure on both carriers and shippers, as they compete for limited capacity to keep up with consumer expectations. 

 

In addition to rate hikes, competition intensifies across the trucking sector leading into each holiday season. Shippers, brokers, and carriers are all vying for the same resources, especially experienced drivers and specialized equipment.  

 

For trucking companies, navigating this competitive landscape often means balancing profitability with the need to retain key clients by offering reliable service despite high demand. 

 

Driver Retention Challenges 

On top of potential capacity issues exacerbated by the ongoing driver shortage, the holiday season can also bring unique challenges to driver retention.  

 

The increased demands of holiday trucking often require drivers to work longer hours and spend more time away from home during a season typically devoted to family and rest. This can lead to driver burnout and a greater risk of turnover at a critical time. 

 

To address these challenges, it is important to prioritize boosting driver morale and satisfaction. Consider offering holiday bonuses, flexible scheduling options where possible, and extra time-off incentives after the peak season. Additionally, providing regular check-ins and open communication helps drivers feel supported and valued all season along.  

 

Seasonal Weather Impacts 

Weather patterns continue to grow less predictable each year, especially during the winter months when inclement weather already plays a significant role in transportation.  

 

Snowstorms, icy roads, and sudden temperature drops can lead to delays, make route planning more complex, and increase the need for heightened safety precautions. These conditions not only slow down delivery times but can also impact driver safety and vehicle performance, requiring companies to prepare for a range of weather-related disruptions. 

 

To navigate these challenges, try to regularly build in buffer times to account for delays, invest in winter-ready vehicle maintenance, and equip drivers with emergency supplies and safety training for adverse conditions. By prioritizing preparedness, companies can minimize the impact of unpredictable weather and ensure driver safety throughout the holiday season. 

 

Supply Chain and Port Congestion  

Finally, during the holiday season, supply chain and port congestion can become major challenges for the trucking industry.  

 

Increased shipping volumes at ports and distribution centers can lead to bottlenecks, delaying the flow of goods and impacting delivery schedules. With more shipments moving through a limited number of facilities, trucking companies may experience longer wait times for loading and unloading, straining already tight schedules, and reducing overall efficiency. 

 

To mitigate these issues, consider strategies like adjusting delivery schedules to avoid peak times, coordinating closely with logistics partners to streamline processes, and using real-time tracking technology to monitor delays.  

 

 

 

For more advice on how to stay ahead of the curve in today’s transportation industry, be sure to check out the rest of our Employer Blog posts and connect with us on social media.  

Protecting Your Fleet & Drivers From Cybersecurity Breaches

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There’s no arguing that technology has changed how the trucking industry operates, from route optimization software and telematics to digital freight matching and the electronic processing of essential documents.  

 

However, with the increased use of technology comes the increased risk of electronic threats and cybersecurity breaches. These threats could put your data and operations at risk, leading to the loss of revenue and damage to your company’s reputation.  

 

Interested in finding out how to protect your fleet and drivers from dangerous cybersecurity breaches? Keep reading to find out more about modern solutions to protect your data and guard your business against hackers, phishing scams, and more.  

 

Common Cybersecurity Threats in the Trucking Industry  

As technology continues to advance, so do the methods used to breach cybersecurity across all sectors. These are some of the common threats that all motor carrier employers should be aware of and on the lookout for.  

 

Email phishing is the most common way that hackers breach cybersecurity and gain network access. Phishing scams, which are often conducted via email but can be done over the phone, appear as communications from reputable sources. However, they are actually used to gain access to sensitive data like client information and login credentials. When it comes to phishing, even a click of an email could compromise the safety of a company’s entire network.  

 

Ransomware is a type of malware that is used by hackers to encrypt a company’s data. Hackers then threaten to publish, delete, or further block access to the data unless a ransom is paid. These attacks can disrupt operations, delay shipments, and result in significant financial loss.  

 

Hacking is a broad term for the act of breaking into a computer system. Hackers can use malware to steal or encrypt data, leak private information, or otherwise derail operations. Hackers gain access through phishing schemes, weak passwords, or vulnerabilities in software systems. This can severely affect carriers by disrupting logistics and damaging their reputation with customers.  

 

Recommendations to Protect Against Cybersecurity Threats 

Modern businesses must have a range of strategies in place to protect against these varying cybersecurity threats. Investing time and resources to ensure your technology is up to date and your data is safe will be more than worth it in the long run as it prevents costly breaches and safeguards your company’s reputation and operational efficiency. 

 

User awareness training, which should be a part of implementing overall company cybersecurity policies, is arguably the most important step in protecting employees and company data. All drivers and employees should be trained on safe online practices, including avoiding suspicious links, phishing emails, and unauthorized downloads. 

 

Monitor and control network access by limiting access to sensitive company data to authorized personnel only. It is important to always be aware of what data is accessible by which employees, and to regularly review access permissions and revoke unnecessary privileges in the case of staffing changes.  

 

Data encryption is another tool that can be used to protect sensitive information from interception. Make sure to encrypt data transmitted between drivers, dispatch, and other endpoints. Implementing multi-factor authentication measures, such as a combination of email/phone/text message authentication, can also enhance security and protect important data from hackers.  

 

Keep systems up to date and patch vulnerabilities. Hackers are always looking for weak points in network safety to exploit, which makes old and outdated systems potentially dangerous. Be sure to enable automatic updates for operating systems and critical applications, as new updates will have the best protection methods against threats and vulnerabilities. Systems that can’t be updated should be protected with compensating controls, like enhanced firewalls, intrusion detection systems, network segmentation, and regular security audits to monitor for suspicious activity and mitigate potential risks. 

 

Develop a comprehensive incident response plan in the case of any form of cybersecurity breach. Although businesses should conduct regular risk assessment to spot vulnerabilities in fleet systems and software, it is not possible to always catch a threat ahead of time. Prepare for potential cyber incidents by having a well-defined response plan in place, including steps for identifying, containing, and recovering from breaches.  

 

 

 

Although the digitalization of the trucking industry has streamlined processes and changed operations for the better, it also has opened the door for increasing cybersecurity threats. Protect your employees and fleet by staying ahead of the curve and ensuring your data and reputation are safeguarded.  

 

For more information on modern trucking tips and advice, be sure to check out the rest of our Employer Blog posts and connect with us on social media.  

3 Tips to Prioritize and Protect Your Drivers’ Mental Health

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Every year, the first week of October marks National Mental Health Awareness Week in the U.S. This is an important reminder of the struggles facing those who deal with mental illness, and a chance for everyone to evaluate their impact on the mental health of those around them.  

 

Anyone who works in the trucking industry can understand the sacrifices truck drivers make when they hit the road, away from their families, loved ones, and a normal routine for long periods of time. A 2018 study appearing in the International Journal of Environmental Research and Public Health found that the prevalence of depression in truck drivers is 13.6%, nearly double the rate found in the American public. In fact, according to the Transport Workers’ Union, one in five truck drivers has experienced mental health issues.  

 

Increased understanding of mental health issues and accessible resources and support can ensure that no truck driver feels that they are alone. Keep reading to find out 3 key tips to prioritize and protect your drivers’ mental health.  

 

Tip 1: Utilize Online Resources 

In a career like trucking, it can be difficult to establish a routine schedule of check-ins and support.  

This is why advancements in telehealth and other online resources have made prioritizing the mental health of your employees much easier.  

 

Online platforms like BetterHelp provide access to licensed, trained, experienced, and accredited psychologists, entirely online. As the world’s largest e-counseling platform, BetterHelp is a great resource to share with all your drivers to show that you care about finding the right solution for them.  

 

Another online resource to consider is Espyr, a national behavioral health company that aims to increase physical well-being and productivity in organizations. Espyr does this by providing behavioral health care specialists who assist employees in a range of areas, from acute and chronic health conditions to leadership development. The platform even includes Fit To Pass, a training program that coaches professional drivers in maintaining healthy habits and offers advice to pass their DOT recertification physical exams.  

 

Tip 2: Promote Team Driving or a Pet Rider Program  

One of the most challenging aspects of being a commercial driver is the feeling of isolation that can come with being apart from your family and loved ones. For many drivers, having someone else in the cab can alleviate loneliness and boost spirits while on the road, and this doesn’t always have to be another person! 

 

Team driving is an easy solution to allow drivers the chance to have someone to talk to and share their experiences with. However, team driving isn’t the solution for everyone. Pet rider programs have been proven to benefit drivers’ mental health and increase employee retention, while also encouraging drivers to be more active and social while on the road.  

 

Mentor programs are another great way to increase socialization among drivers while giving them a chance to ask questions and advice from more experienced drivers. Mentor programs are proven to increase retention and happiness rates among drivers, especially those who are still in the minority in this field, such as women and people of color.  

 

Tip 3: Encourage Healthy Habits  

Physical well-being is integral to a healthy mind, and unfortunately, the National Institute for Occupational Health and Safety found that over 80 percent of surveyed truck drivers reported they had at least one risk factor for chronic disease.  

 

This isn’t surprising in a career where it can be difficult to remain active or access healthy, sustaining food. Employers can play an important role in reminding drivers to eat healthy, rest often, and stay hydrated. Provide your drivers with quick workouts they can do anywhere, and recommend healthy snacks they can bring on the road. It’s also important to remind drivers of the importance of taking breaks and getting enough sleep.  

 

 

Truck drivers are the backbone of our economy and way of life, and they often don’t receive the recognition they deserve. An important way to change this reality is through better understanding and supporting their mental health.  

 

Employers have a unique position that can enable them to help drivers prevent or fight mental health issues, even if the drivers aren’t initially aware of what they’re struggling with. If you believe one of your drivers requires immediate assistance, recommend them to visit their doctor or call the The National Suicide Prevention Lifeline. This number is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. 1-800-273-8255.

How’s My Driving? Most Common Complaints Made About Drivers and How to Approach Your Team About Them

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It’s no secret that trucking is a tough career. With long hours spent on the road, many truckers deal with ongoing issues concerning fatigue, mental health problems, loneliness, and physical ailments. This level of exhaustion and stress can often lead to truck driver errors, as can inexperience, and driving under new conditions. Truck drivers are human beings, so some number of mistakes is to be expected, but often, poor driving habits and unsafe behaviors can land not only your drivers, but your company, in seriously hot water.  

Whether you have just onboarded new drivers to the team, or you are performing a yearly safety review with your seasoned drivers, it is important to go over the most common complaints made about drivers. This is an opportunity to discuss concerns raised by other drivers on the road, as well as some general reminders about safety.  

Driving Under the Influence of Drugs and/or Alcohol: While it should be common sense for drivers to avoid this type of behavior, it is incredibly common. This is especially true for drivers going across state lines, as every state has different drinking limits, and may have different limits specifically for those drivers operating under a CDL. Several states have also legalized marijuana making it readily available to drivers who are passing through on their trip. According to the Centers for Disease Control and Prevention (CDC), “Some of the effects of being impaired by marijuana that can affect driving include slowed reaction time and decision making, impaired coordination, and distorted perception.” Driving under the influence of drugs and/or alcohol is incredibly dangerous and puts everyone’s life at risk. Reminding your team about your company’s policy on this type of behavior is important to ensure that your team is making good choices while on the road.  

Speeding: Speeding is one of the number one causes of accidents across all types of motor vehicles, but is especially serious for truck drivers. Speeding in a large truck is dangerous for all people on the road, especially if there are adverse driving or weather conditions. In addition, excessive speeding violations can result in a revoked CDL.  

Driving While Drowsy: Long hours on the road can make even the best truck drivers unable to perform their jobs properly. Exhaustion can lead to impaired judgment, reduce reaction times, cause forgetfulness, cause drivers to lose track of blind spots, and even lead to falling asleep behind the wheel. To ensure your drivers do not drive while they are drowsy, it is vital to make sure their schedule leaves plenty of room for rest and regular breaks.  

Failing to Secure a Load Properly: Whether it is the driver’s job, or someone at the dock, drivers are ultimately responsible for making sure their load is secured, whether it is inside a trailer or cargo on a flatbed. A loose load inside a trailer can result in sudden shifts in weight and can cause a driver to lose control of the truck, potentially resulting in a jackknife. Loose cargo on a flatbed can fly off into traffic and cause serious problems for other drivers including serious injuries and accidents. To avoid issues with unsecure loads, remind drivers to check their loads as part of their pre-trip inspection.  

Driving Aggressively: Incidents of road rage are common amongst all drivers, especially ones who are driving tired. The last thing you want is for your team of drivers to feel so stressed out or under pressure that their driving behavior turns aggressive. It is important to discuss this with your team and provide them with resources to handle any issues they may be having on the road.  

While there are other common truck driver errors, these ones come up regularly, so it is important to review them with your team and ensure everyone has the tools and resources necessary to be successful at their job and avoid any issues.  

Follow Drive My Way’s blog for more tips and resources to help your team of drivers see the most success possible out on the road.

Pros and Cons of Installing Driver-Facing Cameras

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If you were to ask trucking company executives what keeps them up at night, many would say the safety of their fleet. Safety has always been a top concern for employers across the board, but has become increasingly prevalent with the amount of traffic on the roads and number of incidents involving passenger vehicles and trucks. In an effort to increase trucking safety for their drivers, many employers have implemented fleet safety programs to ensure that their teams have the tools and resources to complete their jobs as successfully and safely as possible. 

One component of these fleet safety programs is the use of technology to help reduce liability in the event of an accident and provide ongoing education for drivers. 

In terms of technology, one of the most widely debated issues are the pros and cons of installing driver-facing cameras. While these cameras provide security in the event of an accident, many drivers argue they take things a bit too far and infringe upon their right to privacy. Many states even have privacy laws in place which prevent the use of driver-facing cameras. With such opposing stances, it can be hard for employers to make a decision about dashboard cameras and whether they are right for their fleet or not.  

What are the Pros of Installing Driver-Facing Cameras? 

Motor vehicle accidents are always devastating, but those involving trucks are especially costly; emotionally, physically, and legally. According to the Federal Motor Carrier Safety Administration (FMCSA), the average cost for an accident involving a large truck is $91,000, and as much as $3.6 million, if it involves a fatality.  

Proving liability in circumstances such as these is imperative to avoid costly settlements and discontent amongst drivers. This is where driver-facing cameras and dashboard cameras in general come into play. These cameras record drivers at all time, as well as the road ahead of them, which can provide much needed evidence when an accident occurs. This is essential to proving liability during a case involving an accident involving the truck. According to a study completed by the University of Michigan Transportation Research Institute (UMTRI), 70 percent of all crashes involving trucks are the fault of the passenger car, whereas 16 percent of the accidents are caused by the truck. Without video evidence, however, it is harder to prove the liability.  

This is the foundation for the argument of people who are pro driver-facing camera. With increased trucking safety, and reduced liability, driver-facing cameras are an asset to any fleet.  

“I don’t think there’s really any question anymore that the benefits of forward-facing cameras far outweigh any perceived downsides. Best case scenario, they exonerate the fleet and its driver in highway-accident litigation. Worst case scenario, they tip the fleet and its insurer off to the need to settle a case early on. That said, I think the jury’s still out on inward facing cameras. Some solutions seem to do a great job of detecting risky driver behavior so that fleets can get ahead of it before it causes bigger problems. But some states’ privacy laws are a roadblock, and getting driver buy-in can be difficult.”   

-Brandon Wiseman, President, Trucksafe Consulting, LLC 

What are the Cons of Installing Driver-Facing Cameras? 

Even though the argument for enhanced safety and liability protection would sway many on the use of driver-facing cameras, many would still argue that the cons of using them still far outweigh the pros.  

Most commonly the arguments against installing driver-facing cameras include: 

Driver Satisfaction/Retention: Truck drivers work hard and most of their life is spent on the road. With that said, many drivers regard their truck as home and live in it while making hauls. The idea of being on a video constantly, deters many drivers from being open to having driver-facing cameras installed in their trucks. This can create retention issues for employers in a market already heavily burdened by driver shortages and high turnover rates.  

Privacy: While many drivers would personally feel that their privacy is being violated using driver-facing cameras, there are also many states and territories which prohibit the use of this type of camera over privacy concerns. For fleets that traverse the country, it could be problematic having these types of cameras installed in their fleet.  

Administrative Overload: Not all arguments against driver-facing cameras come from the state or drivers, however. Many companies already feel stretched thin by labor shortages and the amount of work needed to review dashboard camera footage would only increase that burden on administrative staff members.  

The debate over driver-facing cameras will always be present. Ultimately, companies will need to decide what is best for trucking safety throughout their team before making the choice to install these cameras in their fleet.  

5 Key Elements of an Effective Fleet Safety Program

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Truck driving is one of the most dangerous jobs in America. In 2017, workers in the trucking industry experienced more fatalities than any other occupation. A successful fleet safety program minimizes the risk of crashes due to unsafe driving practices and can safeguard employers against costly legal liabilities.  

Building a culture of workplace safety starts at the top, but commitment and goal setting should be seen on all levels of an organization. Many accidents are preventable, but only if drivers and management receive the correct training, resources, and encouragement.  

Every carrier is different, so it’s best to create a fleet safety program unique to your company. Make sure to keep your program up-to-date, and maintain consistent messaging across digital and in-person channels.  

Keeping your drivers safe, healthy, and happy is key to improving driver retention and boosting efficiency across the board. Although there’s no way to guarantee an accident won’t happen, a fleet safety program is the best strategy to protect your drivers and avoid false claims and damaging lawsuits. These 5 tips can help you establish a successful fleet safety program that keeps your company ahead of the curve.  

 

  1. Carefully Screen and Select Team  

Set yourself up for success by establishing clear hiring standards and a consistent screening process. With the ongoing driver shortage, you might be tempted to reach out to drivers you might otherwise deem “risky” or inexperienced for the job. Although this might seem like a short term solution, consider the FMCSA’s estimate that the average cost of a commercial truck accident with just one injury is nearly $150,000.  

Make sure to identify every driver in the fleet. Even drivers who own or rent their personal truck can be a liability and should be included in company assessments. It’s also important to recognize each driver’s ability and level of exposure. This way, you can ensure that every driver receives the training and resources that will make them a strong asset to the team.  

 

  1. Identify Existing Problem Areas 

It’s important to manage accidents as they occur to mitigate legal fees, but it’s even smarter to get ahead of the problem. Review your most recent safety related incidents, such as citations, claim payouts, or accidents. This step is helpful for setting goals and understanding what aspects of your fleet safety program might require the most planning.  

Some carriers find it helpful to establish an accident review group. Discussing what occurred and where responsibility lies can be beneficial when determining if your company is going to be liable for penalties or fines. This is also a great time to provide feedback and training to prevent similar accidents in the future!  

 

  1. Establish Written Policies and Procedures  

Create accessible and comprehensive policies and procedures to set clear expectations. Every policy should emphasize driver safety over everything else, whether regarding driving time restrictions, drug and alcohol testing, or safety training.   

Policies on incident reporting, license checks, and scheduled vehicle maintenance are preventative measures that will keep your team on the same page. One-on-one or team meetings can also help to hold drivers accountable and aware of company policies.  

Establishing plans with a specific timeline is a great strategy to track employee achievements and maintain success in a long term program. Key milestones create attainable goals that keep a team cohesive, informed, and engaged.  

 

  1. Consider the Newest Technology  

Investing in management technology, such as GPS-enabled or video monitoring software, might be one of the most important steps in enhancing fleet safety. Although the merits of certain technology, like dash cams, is still debated, software has proved effective in protecting the safety of drivers and carriers.  

Telematics are increasingly being used by fleets to monitor and provide insights into driver and vehicle operation. Telematics utilize internal computer systems to gather and report data on speeding, harsh braking, distracted driving, and more.  

 

  1. Reward Drivers with Incentive Programs 

Positive reinforcement is one of the best ways to retain drivers and effectively accomplish safety goals. Employees that feel encouraged and recognized will work harder and be more receptive to program changes. Incentive programs are one of the best ways to support drivers and create a fun and engaging workplace.  

To reward increased fleet safety, incentives like bonuses, company recognition, more vacation days, or merchandise can go a long way. Providing incentives upon the completion of specific goals encourages more participation, and friendly competition is a great way to get the whole team involved.  

 

Creating a fleet safety program is an important step in mitigating the effects of safety-related incidents on the road. However, no program is one size fits all. It’s important to consider your company’s history, who your drivers are, and what strategies would be most beneficial.  

Is there a safety tip you’ve noticed has had a great impact on your fleet? What about something you’ve learned to avoid? Connect with us on social media to let us know your best safety tips and advice!  

Truck Platooning: The Future of Trucking?

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truck platooning

By now, most people in the trucking industry have heard of self-driving trucks and the impact they’ll soon have on the industry. What people may not be aware of is probably the biggest application of self-driving trucks; truck platooning. Many experts view it as a huge step forward for fleets, both in terms of increased fuel efficiency and environmental sustainability. Here’s what to know about truck platooning.  

What is truck platooning?

Truck platooning is when one to two semi-trucks autonomously follow a leader truck at a distance of 50-65 feet while on the highway in order to reduce drag and increase fuel efficiency.  

Truck Platooning relies on a process known as “electronic coupling” where the leader truck communicates electronically to the trucks behind it; telling them to slow down, accelerate, or change lanes as needed. While it’s technically possible for trucks to platoon without technology, it’s highly dangerous (and illegal) for drivers to manually attempt this since the distances between trucks are so small. This is why the process is only able to be done autonomously. 

As of right now, there are two types of platooning; level one and level two. In level one, the trucks have minimal autonomy, with the lead driver driving normally and the follower trucks only braking and accelerating, while the driver keeps an eye on traffic like normal. 

Level two gives more control to the follower trucks, with SAE level 4 being implemented in them. This means that the driver is no longer “driving” at all as long as there’s no inclement weather. The lead truck will still be driven normally though.  

Is Truck Platooning happening now?

Yes, but only for research and testing purposes. For over five years, truck manufacturers and carriers have been investing money and testing the technology on closed highways. 

As of right now, truck platooning is fully legal in only a few states, and legal on a test basis in a few others. It’ll take more time, probably a few years at the least, before we see truck platooning fully legalized in all 50 states.  

What are the benefits of truck platooning?

According to the Federal Highway Administration, 

Truck platooning allows trucks to follow each other closely, thereby reducing air drag and improving fuel economy. Platooning also has the potential to increase vehicle capacity on our highways, particularly along freight corridors. 

Truck platooning can save both the leader and follower trucks huge amounts on fuel each year, which is why the technology is getting so much attention. It’s been shown that platooning can save the leader truck 4.5% in fuel costs and a whopping 10% for the follower trucks.  

This increased fuel efficiency is also more sustainable and therefore better for our environment. These benefits can also carry over to electric trucks as well, with the reduced air drag leading to an increased battery life. 

Are there any downsides to truck platooning?

Long platoon lines could possibly frustrate drivers trying to merge or exit the highway, leading them to perform unsafe maneuvers like weaving in and out of the platoon to get to where they’re going.  

Another issue that could see fleets steering away from truck platooning for a while is liability. Since the technology is so new, it’s still a legal gray area who’s at fault if an accident were to occur between two platooned trucks. This could lead to insurance companies denying liability in the case of an accident.  

Like with all new vehicle-related technologies, there’s an inherent level of danger in the early stages. Research and testing will get rid of 99.9% of problems, but there’s always a chance that something could go wrong while on the road. One semi-truck involved in an accident is bad, but when you’re talking about two or three trucks following that closely behind one another, things can get much worse.  

That’s not to say that truck platooning is dangerous. On the contrary, truck platooning and other related technologies are actually estimated to make highways much safer than they are right now.  

While these issues are important and should be considered, they’re not out of the ordinary for any new technology. With more time, research, and testing, these issues will start to become less and less relevant.  

While giving any level of control to a machine is understandably an unnerving concept for drivers and fleet managers, truck platooning, like autonomous trucking is showing itself to be the future of the industry.

While we won’t see the technology become an industry standard for many years, it’s important for fleets to familiarize themselves with the concept for when the time does come.  

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How to Perform a Safety Audit of Your Fleet

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safety audit

Audits aren’t fun in any industry, but this is especially true for trucking. The DOT levies hefty fines on carriers who are caught out of compliance with federal regulations. Worse than that, some violations could be big enough for your carrier to fail the DOT Safety Audit immediately. These audits usually happen with very little warning as well.

The good news is that if your carrier makes an active effort to be prepared for such an audit, you have nothing to worry about. The best way to be prepared is to audit yourself before the DOT does. 

William Dorfner, CDS

We spoke with William Dorfner, Certified Director of Safety and Owner of Coastal Reconstruction and Safety. He shared what carriers should look for in a Safety Audit, how often to perform them, and what are some common things carriers miss when conducting them.  

What is a Safety Audit?

A Safety Audit is an internal examination of your carrier’s fleet of trucks. This can sometimes be part of a larger fleet audit that tackles the financial side of your fleet’s performance as well.

What’s the Purpose of a Safety Audit?

A safety audit is meant to catch any possible problems before the DOT does. Aside from that, safety audits help you spot maintenance problems that could be a pattern in your fleet or day-to-day safety issues that could be ignored.  

“It ensures your company is compliant in all areas, should a DOT audit happen. It also lets you discover any deficiencies in your safety and compliance department and gives you an opportunity to put policies and procedures in place to fix any deficiencies before they become a major issue,” shared William.    

What are the Different Things You Look for in a Safety Audit?

The FMCSA requires that all carriers have a qualification file for each driver they employ. These qualification files need to contain a number of documents. The FMCSA has a list of everything that needs to be in these files for your reference.

On a routine basis, go through some of these files with extreme detail. Make sure everything is present and in order. If it’s not, then correct it immediately and talk to the team handling DFQ files, so it doesn’t happen again. 

“In a Self-Safety Audit, you want to be looking at your DQFs, (Driver qualification files) logs and HOS violations, ELD reports, (disconnects, unassigned driving, personal conveyance) and roadside inspections, (Corrective actions, proof of repairs, DVIRs),” shared William.

Another thing the DOT looks at when auditing is the state of the trucks in your fleet. This includes operating a vehicle that is declared OOS and not repairing things that are reported in DVIRs. To avoid fines and OOS declarations, detailed inspections should be done on all trucks on a regular basis. Special attention should be paid to trucks that have had major repairs recently as well.  

How Can a Safety Audit Positively Impact Your Carrier?

Doing continuous safety auditing won’t directly lead to money for your carrier. But when you take a look at the hefty fines the DOT puts on non-compliant carriers, it’s easy to see how a commitment to staying in compliance helps your carrier’s bottom line. 

“When it comes to safety, sometimes you need to look a little harder to find the financial impact of doing things right. Let’s face it, the DOT is never going to come in and audit you and then hand you a check for doing a great job. It’s much easier to see the financial cost of claims and fines for not doing the right thing. That said, by continually looking at your own processes, policies, and procedures, a company can find ways to work more efficiently and place much needed resources into other areas. By ensuring compliance in all areas, a company will keep their scores low, their claims down, and be a top choice for drivers and customers to work with,” shared William.  

How Often Should Safety Audits be Done?

Safety Auditing is something that should be done on a very regular basis. Many carriers may only do it once or twice a year. While this is better than doing no safety auditing at all, it can still open the door for compliance problems.  

“It should be a continual process. Waiting a certain period of time between internal audits opens up the possibility for problems to go undetected. Every company is different than the next, so an exact timeline is hard to give. By making your internal auditing process continual, errors and omissions don’t exist for long before they are found,” shared William.   

What is the Top Issue Found in Safety Audits that Carriers Often Miss?

“If you have not been involved in an audit since the ELD mandate, things have changed. You will be asked for reports from your system such as vehicle disconnects, unassigned driving activity, personal conveyance, and more. If you are not already looking at these reports on a regular basis, you could be in for a big surprise in the event of an audit,” shared William. 

Safety Auditing is a big task, but that doesn’t mean it’s an impossible one. The two keys to being successful are knowing exactly what you’ll need to be compliant, and making auditing a continuous process. 

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National Distracted Driving Awareness Month: 4 Tips to Share

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distracted driving awareness month

April is National Distracted Driving Awareness Month! It’s part of an annual safety campaign sponsored by the National Highway Traffic Safety Administration (NHTSA). The campaign brings awareness for safe driving among all drivers including semi-truck drivers. NHTSA is educating drivers on how distractions big and small can be a problem on the road and offering guidance on how to encourage safe driving in your fleet for the safety of everyone on the road.

1. Types of Distracted Driving

Visual

When you hear the phrase “distracted driving,” this is what a lot of people picture in their minds. Visual distractions can include things both inside and outside of the car. External visual distractions include things like rubbernecking at an accident and looking at things on the roadside outside of the car. It can also include internal visual distractions from the interior of the car. Turning to talk with passengers, taking care of kids, or soothing pets in the backseat are all examples of visual distractions as well. 

Physical

Most drivers have likely taken part in some sort of physical distraction while driving. That doesn’t make it any less dangerous. Physical distractions can include eating, fiddling with the car radio or dials, and texting or using a cell phone. 

Don’t text and drive! We’ve all heard that message, and for professional drivers, this should be obvious. However, even smaller actions that take the driver’s attention away from the road are considered physical distractions. If drivers need to communicate while on the road, remind drivers to use a hands-free device. Similarly, encourage drivers to eat on a break or to make adjustments to the cab environment before they pull out of the parking lot. To further promote fleet safety, implement driver-facing cameras to enforce and verify that drivers are following safety protocols. 

Cognitive

Cognitive distractions are arguably the hardest to catch. Essentially, this includes any time a driver is daydreaming or lost in thought. Obviously, it’s nearly impossible to monitor when a driver is cognitively distracted, but it can still be very dangerous. When the mind is wandering, drivers are much less likely to notice obstacles or problems on the road and may be less able to respond quickly when situations arise. Even though cognitive distractions are far less obvious to most drivers, it’s important to educate your fleet on the dangers of this type of distraction.

2. Consequences for Truck Drivers & Your Company

If a driver in your fleet is pulled over or ticketed for distracted driving, the consequences can vary greatly. It all depends on the violation. In some cases, there may be a fine of up to $2,750 that the driver is required to pay, and a repeat offense may lead to license suspension. There can also be consequences that tie directly to your company. In some situations, employer fines of up to $11,000 may also be issued. There may also be a drop in your company’s Safety Measurement System ratings, which can leave a more lasting impact.

3. How to Foster Safety In Your Fleet

Driver safety is undeniably one area where an ounce of prevention is worth more than a pound of cure. One of the best ways to foster safety in your fleet is to offer regular trainings and communicate clear expectations. All drivers should be current in their knowledge of tractor trailer safety protocols, and they should know exactly what the consequences are if they jeopardize fleet safety with their actions. To document training sessions and fleet compliance, ensure that meticulous records are kept as part of your truck accident procedure. Documentation should include details of safety trainings and driver incidents that occur.

Create a company culture that incentivizes safe driver behavior. If drivers are constantly working against a clock or feel they are unable to successfully complete their routes if they take time for breaks, that is incentivizing unsafe driver behavior.

In addition to regular driver safety instruction and clear safety expectations, it’s essential that drivers are ABLE to complete their job safely. If drivers are constantly working against a clock or feel they are unable to successfully complete their routes if they take time for breaks, that is incentivizing unsafe driver behavior. Instead, offer a safety incentive program. It is the responsibility of the employer to create a work environment that encourages and enforces safe driving practices. Remind drivers to take their scheduled breaks to help increase mental alertness. Breaks are also the best time to eat, check phones, and take care of other personal needs. It is then the responsibility of each driver to monitor their behavior on the road and meet those expectations.

4. Safe Driving Tips for Professional Drivers

Some of the most important ways to comply with National Distracted Driving Awareness Month are also the most basic. Attentive driving means consistently keeping your eyes on the road with regular scanning. Encourage drivers to use hands-free devices while on the road and prohibit the use of handheld devices. Generally, using defensive driving practices also limits or eliminates distracted driving. All drivers learn safe driving practices before getting their CDL. However, integrating safety reminders into daily life as part of distracted driving awareness month and beyond helps keep drivers accountable and at the top of their game. 

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