Why You Need Workforce Planning in Trucking

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Workforce planning is a strategic approach to ensuring that a company’s workforce is equipped to meet both current demands and future business goals. By analyzing the skills and capacity of your existing workforce you can identify gaps and prepare for future needs.  

 

This method goes beyond simply hiring drivers—it’s about aligning your workforce with the long-term vision of the company. 

 

In the trucking industry, where driver shortages and high turnover are growing concerns, Workforce Planning is essential. Trucking companies must adopt this proactive strategy to effectively recruit, retain, and optimize their workforce for sustained success. 

 

Benefits of Workforce Planning 

Coupled with high driver turnover rates and an aging workforce, the trucking industry is facing a growing shortage of drivers.  

 

Workforce planning offers trucking companies a strategic solution to address the ongoing driver shortage and high turnover rates by helping them recruit proactively and retain their best drivers. It enables companies to optimize driver utilization, reduce downtime, and align the workforce with efficient routes and schedules, improving productivity and fuel efficiency.  

 

By anticipating future driver needs and creating a flexible pipeline of trained drivers, companies can better manage seasonal demands and route changes. Additionally, effective workforce planning helps control recruitment and training costs, allowing companies to invest in driver development and retention programs for long-term success. 

 

5 Essential Steps for Successful Workforce Planning 

  1. Determine Business Goals

The first step in workforce planning is to determine the overall business needs of your company. This crucial step involves working with key decision makers in your organization to understand both your short and long-term goals.  

 

These goals could be anything from a target percentage increase in growth, providing a better customer experience, planning to replace those preparing to retire, or maintaining pipeline of talent for key positions. Workforce planning can help achieve these goals, and more. 

 

  1. Evaluate Your Current Workforce 

Next, it is important to assess your current workforce size, demographics, and skills. This includes understanding the age range, experience levels, and regional distribution of your drivers.  

 

By taking an in-depth look at your current talent, you can start to predict what issues you may run into in the future and adjust your strategies accordingly. What are the strengths of your team? What are the weaknesses? 

 

If your workforce lacks diversity or has an aging population, this can signal a need to adjust your recruiting process to attract younger drivers or candidates from diverse backgrounds. Understanding these elements early on helps you prepare for future needs, ensuring that your workforce remains adaptable and well-equipped to meet long-term business goals. 

 

  1. Develop a Workforce Plan 

After defining your business goals and evaluating your current workforce, the next step is to create a plan that aligns these two. This involves mapping out how you will build or modify your workforce to meet future needs. 

 

For example, if your company is expanding its fleet to now include hazmat tanker freight and equipment, you’ll need to decide whether to invest in training your current drivers to obtain hazmat and tanker endorsements or recruit new drivers who already hold these qualifications.  

 

The planning stage also includes determining timelines, budget allocations, and the specific strategies you will use for recruitment, training, or redeployment of existing staff. It’s about finding the most efficient and effective way to ensure your workforce supports the company’s growth and operational goals. 

 

  1. Implement Recruitment and Training Strategies

Once the plan is set, the next step is to put it into action by recruiting and training the necessary talent.  

 

This may involve targeted recruitment campaigns to attract specific types of drivers (such as a certain skill, qualification level, or background) or implementing new programs to train current employees. 

 

It is important to align your recruitment efforts with your business objectives and ensure that your hiring practices reflect diversity and inclusivity. Additionally, developing robust training programs ensures that new and existing drivers are equipped with the skills needed for safety, efficiency, and compliance. 

 

  1. Monitor and Adjust Workforce Performance

Workforce planning is not a one-time event, but an ongoing process. Once your strategies are in motion, it is critical to continuously monitor the performance of your workforce.  

 

Use metrics like turnover rates, driver productivity, on time delivery, customer service metrics, and route efficiency to evaluate how well your workforce is meeting business needs. This should also involve receiving feedback from recruiters and managers on how successful the plan has been. Were those business goals that were laid out in step one achieved? If they were, how did workforce planning play into it? This information must be quantified to show results to key decision makers.  

 

If issues arise, such as underperforming recruitment efforts or high turnover, you can adjust your plan in real-time, whether it’s refining your training programs, offering additional incentives, or revisiting recruitment tactics. 

 

 

To sustain long-term success in today’s competitive industry, trucking companies must anticipate future industry changes and workforce demands. This involves regularly reassessing your workforce to identify gaps in skills or resources and staying ahead of trends such as evolving technology, changes in regulations, or shifts in the market.  

 

For more ways to stay ahead of the curve in the transportation industry, be sure to check out the rest of our Employer Blog posts and connect with us on social media.  

How to Optimize Routes and Increase Fuel Efficiency to Save Time and Money

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In today’s highly competitive market, it is more important than ever to streamline operations and cut down on unnecessary expenses. 

 

Route planning and fuel efficiency are major considerations for every carrier, and it is crucial to ensure valuable resources like time and fuel are not wasted. Inefficient routing can lead to longer delivery times, higher fuel costs, and increased wear on vehicles, while poor fuel management directly impacts the bottom line.   

 

By using these tips to optimize routes and maximize fuel efficiency, companies can reduce operational costs, improve delivery times, and increase overall profitability.  

 

The Importance of Route Optimization and Fuel Efficiency  

Fuel is one of the largest operational expenses for any trucking company, meaning that cutting down on empty miles and increasing fuel efficiency can significantly reduce overall costs.  

 

Efficient routing means less time on the road for drivers, fewer delays, and quicker deliveries, which can improve customer and driver satisfaction. Proper routing and efficient driving also minimize wear and tear on trucks, reducing maintenance costs and prolonging vehicle life. 

 

Additionally, fuel-efficient driving reduces greenhouse gas emissions, aligning with sustainability goals and reducing a company’s carbon footprint. The importance of implementing these measures has increased as legislation changes surrounding the future of sustainable transportation.  

 

Route Optimization Strategies  

Providing optimized routes for your drivers by considering traffic delays, seasonal changes, and other real-time factors is key to running an efficient operation. Route optimization goes beyond simply finding the shortest path, it involves strategic planning to avoid congested areas, reduce idle time, and make deliveries as seamless as possible.  

 

  • GPS and Fleet Management Systems: There are a variety of route optimization software platforms available for carriers that consider real-time traffic conditions, road closures, and weather when planning driving routes. Many systems allow for real-time GPS tracking, helping managers adjust routes, as necessary. 

 

  • Pre-Planning: Use tools like Google Maps, Waze, or industry-specific software, such as Trucker Path, to plan the best routes in advance. Be sure to consider known traffic patterns, toll roads, and state regulations when planning.  

 

  • Dynamic Routing: Implement systems that update routes dynamically based on changing conditions, such as accidents, road construction, or inclement weather, to avoid costly delays and idle time.  

 

  • Consolidation of Loads: Plan routes to maximize truck load capacity. Reducing the number of half-empty trucks on the road can save on fuel and optimize delivery schedules. Consider utilizing shared truckload technology to maximize space and reduce empty miles.  

 

  • Avoid Congestion: Scheduling deliveries at off-peak hours helps avoid rush-hour traffic, reducing time spent idling and fuel consumption. 

 

Fuel Efficiency Tips 

Optimizing routes will help you cut down on fuel costs, but that is not the only strategy for improving fuel efficiency. To truly maximize savings, it is essential to focus on driver habits, vehicle maintenance, and other factors that impact fuel consumption.  

 

  • Regular Maintenance: Ensure trucks are well-maintained, and be sure drivers always conduct thorough pre-trip inspections. Clean filters, properly inflated tires, and well-tuned engines can all improve fuel efficiency. 

 

  • Fuel-Efficient Driving: Train drivers to adopt fuel-efficient driving practices such as maintaining steady speeds, reducing idling, and using cruise control where possible. Telematics software is also beneficial for monitoring driver behavior and improving safety and fuel usage.  

 

  • Reduce Idle Time: Consider using automatic engine shutoff features when trucks are stationary for extended periods. Encourage drivers to turn off the engine during extended stops and breaks.  

 

  • Monitor Speed: Maintaining optimal speeds, typically shown to be between 55-65 mph, maximizes fuel efficiency. Remind drivers that every 5 mph over this range can increase fuel costs significantly. 

 

  • Aerodynamic Improvements: Invest in aerodynamic devices such as trailer skirts, gap fairings, and tail devices to reduce drag and improve fuel efficiency. 

 

  • Load Distribution: Proper load balancing reduces strain on the engine, improving fuel efficiency and reducing wear on the truck’s components. 

 

 

 

For more advice on how to stay ahead of the curve in today’s transportation industry, be sure to check out the rest of our Employer Blog posts and connect with us on social media.  

What Technology is Worth Investing in for Your Fleet?

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Deciding which modern technologies are actually worth the initial investment can be difficult.  

 

As any fleet manager knows, trucking conferences, industry experts, and rising entrepreneurs are always promoting the newest technologies designed to save your fleet money and time.  

 

While some technological advancements have the potential to become industry standards, others remain beneficial only to certain carriers and may not justify the cost for every fleet. Keep reading to find out which modern innovations could provide a significant return on investment to your fleet by analyzing their practical benefits, compatibility with existing operations, and long-term value.  

 

Six Technologies Worth Considering for Your Fleet  

 

Route Optimization Software 

Reducing unnecessary mileage to save on fuel costs and minimize wear and tear on vehicles is one of the top goals of every motor carrier. Optimized routes not only save carriers money on fuel and repairs, they also improve delivery times and lead to lower emissions, contributing to greener operations.  

 

Route optimization software works by using algorithms to determine the most efficient routes, considering traffic, seasonal conditions, and predictive analytics to plan routes and offer real-time updates and ETAs.  

 

Most route optimization software can integrate with GPS devices, telematics systems, and transportation management systems (TMS). They also often offer APIs for seamless integration with existing fleet management tools. 

 

Telematics Systems 

Although sometimes debated for their monitoring of driver behavior, telematics systems provide real-time tracking of vehicles, allowing for better fleet management and quicker response to issues.  

 

By monitoring behavior such as speeding, harsh braking, idling, and more, these systems provide feedback to improve safety and lower operational costs. Telematics can also alert fleet managers to maintenance needs before they become critical, reducing downtime and repair costs.  

 

Telematics systems typically connect via the vehicle’s onboard diagnostics (OBDII) or CAN-BUS port. Additionally, they can integrate with ELDs, route optimization software, and TMS. 

 

Electronic Logging Devices (ELDs) 

Although paper logbooks have been an industry staple for as long as drivers have needed to comply with the FMCSA’s Hours of Service regulations, electronic logging devices have quickly become the best option to cut down on paperwork and save drivers time.  

 

In fact, ELDs, which monitor location, engine hours, vehicle movement, and miles driven, are now required for any drivers who previously maintain records of duty status (RODS). Some drivers remain exempt, but the benefits of ELDs are likely to sway any concerns regarding the initial investment.  

 

ELDs quickly and accurately provide data on driving hours, which can be used to optimize scheduling and improve efficiency. They also are compatible with any truck, able to connect to the vehicle’s engine to record driving time and integrate with telematics systems and TMS for comprehensive fleet management. 

 

Advanced Driver Assistance Systems (ADAS) 

Features like automatic emergency braking, forward collision warning, and lane departure warnings make advanced driver assistance systems an essential modern technology in maintaining safe driving practices and preventing accidents.  

 

Vehicles equipped with ADAS also may qualify for lower insurance premiums due to their enhanced safety features and ability to significantly reduce accidents. When a dangerous situation arises, ADAS can react in just tenths of a second, while a driver, on average, can take between 1 to 2 seconds to respond to it.  

 

ADAS can be integrated into new vehicles or added as aftermarket solutions. Additionally, they work alongside telematics systems and can be part of autonomous vehicle technologies. 

 

Transportation Management Systems (TMS) 

While many of these technologies predominantly assist in the efficiency and safety of truck drivers, transportation management systems work to streamline the daily requirements of fleet managers and carriers.  

 

TMS is software designed to plan, execute, and monitor the movement of goods from origin to destination. It manages route planning, shipment tracking, carrier management, and paperwork, ensuring smooth logistics operations by coordinating shipping modes, warehouse management, and freight billing.  

 

By providing real-time visibility and streamlining processes, TMS enhances supply chain efficiency, enabling companies to achieve better control and cost savings while improving customer satisfaction.  

 

Electric Vehicles (EVs) 

One of the most talked about innovations of the past two decades, electric vehicles have continued to grow in popularity and ability in recent years. Although incorporating EVs into a fleet comes with the highest upfront cost of any technology on this list, the benefits can easily justify this investment depending on the carrier.  

 

Studies have shown that an average electric vehicle owner can save up to $1,000 each year on fuel costs, not to mention the potential government tax incentives and breaks as environmental legislation continues to pass nationwide.  

 

EVs are also often touted as a safer option, as they are usually equipped with the most up-to-date safety features including ADAS and telematics. Beyond the cost, the most challenging downside of EVs remains the lack of charging infrastructure, especially in rural areas.  

 

 

 

What technologies have changed your fleet? Which ones were not worth the investment? Connect with us on social media today and let us know what you think about the newest innovations in the trucking industry.  

Building Agility and Stability through Proactive Driver Recruitment 

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 The ability to adapt swiftly to market fluctuations and unexpected staffing changes can mean the difference between thriving and merely surviving in the trucking industry. As the industry grapples with a persistent driver shortage, economic volatility, and shifting customer demands, it has become increasingly clear that a reactive approach to driver recruitment is no longer sufficient. Instead, forward-thinking trucking companies are embracing the power of proactive recruitment to build robust talent pipelines that enable them to respond to challenges and opportunities with agility and confidence.  

 

The Benefits of Proactive Recruitment  

Proactive recruitment is a strategic approach that involves continuously attracting, engaging, and nurturing relationships with potential driver candidates, regardless of immediate hiring needs. By maintaining a steady flow of qualified candidates in their talent pipeline, trucking companies can tap into a pool of ready talent when the need arises, whether due to market upswings, new business wins, or unexpected staffing changes.  

  

One of the primary advantages of a proactive recruitment strategy is the ability to reduce time-to-hire when a position becomes available. With a well-maintained talent pipeline, companies can quickly identify and engage qualified candidates, streamlining the hiring process and minimizing the impact of vacancies on operations. This agility is particularly crucial in an industry where driver shortages can lead to missed opportunities, decreased productivity, and strained customer relationships.  

  

Moreover, proactive recruitment allows companies to build relationships with potential candidates over time, fostering trust and loyalty before the formal hiring process even begins. By engaging with drivers through targeted content, personalized communication, and valuable resources, companies can demonstrate their commitment to driver well-being and position themselves as employers of choice. This approach not only attracts top talent but also increases the likelihood of long-term retention, as drivers who feel valued and supported from the outset are more likely to remain with the company for the long haul.  

Proactive recruitment also enables companies to be more selective in their hiring decisions, ensuring a better fit between driver candidates and company culture, values, and requirements. By continuously engaging with a diverse pool of candidates, companies can gain a deeper understanding of driver preferences, motivations, and aspirations, allowing them to tailor their recruitment strategies and value propositions accordingly. This targeted approach leads to higher-quality hires who are more likely to thrive within the organization, reducing turnover and its associated costs.  

 

Driver-Centric Strategies in Action  

While the benefits of proactive recruitment are clear, managing the process internally can be resource-intensive and challenging, particularly for companies with limited time or expertise. This is where strategic partnerships with specialized driver recruitment providers like Drive My Way can be a game-changer.  

  

By leveraging Drive My Way’s extensive network of over 160,000 engaged drivers and industry-specific expertise, trucking companies can tap into a steady stream of qualified candidates without the burden of managing the recruitment process in-house.  

  

Drive My Way’s personalized job distribution approach ensures that jobs are presented to the right drivers at the right time. By leveraging data-driven insights, Drive My Way curates meaningful connections between drivers and employers, aiming to improve the quality of matches and increase retention rates.  

  

Another critical aspect of Drive My Way’s driver-centric approach is their platform, which gives drivers control over their personal information during the hiring process. By allowing drivers to determine who receives their information, Drive My Way seeks to foster a sense of trust and empowerment, leading to a more engaged and receptive candidate pool.  

  

In addition, Drive My Way’s real-time feedback feature requires drivers who decline job invitations to provide employers with insights into their decision. This valuable feedback helps trucking companies understand driver preferences and adjust their hiring strategies accordingly, ultimately striving to better align driver needs with job offerings.  

 

Embracing the Future of Driver Recruitment  

As the trucking industry continues to evolve, embracing proactive recruitment and partnering with providers that prioritize driver well-being will be essential for companies looking to achieve long-term success. By continuously attracting, engaging, and nurturing relationships with driver candidates, companies can keep their talent pipelines full in order to adapt to any changes that come their way. Trucking companies that embrace this approach and partner with specialized providers like Drive My Way will be well-positioned to thrive in the face of industry challenges and secure their place as leaders in an increasingly competitive landscape.  

  

Don’t let market fluctuations and unexpected staffing changes catch you off guard. Embrace the power of proactive recruitment today and build a robust driver talent pipeline that will help your company navigate uncertainty with ease. Book a demo with Drive My Way to learn more about how their driver-centric strategies can help you achieve your recruitment goals and drive long-term success.  

Shared Truckload: How to Save Your Fleet Money and Time

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What if there was a way to guarantee savings for your fleet on every run, ensure faster service with predictable delivery times, and lower your overall environmental impact? 

 

This might sound too good to be true, but for many carriers, a shared truckload has been the solution to many ongoing problems.  

 

Shared truckloads offer the chance to optimize trailer utilization while reducing empty miles and decreasing intermediary freight handling. Keep reading to find out what shared truckload really means, and how your fleet could benefit from taking part in this increasingly popular solution.  

 

What’s Shared Truckload? 

Shared truckload, also known as co-loading or partial truckload, is a logistics method that involves multiple shippers sharing the space of a single trailer. Unlike traditional less-than-truckload (LTL) or full truckload (FTL) shipments, shared truckload streamlines the process by avoiding any consolidation hubs and intermediary terminals.  

 

Instead of sending a partially full truck out for a run, wasting valuable space, and spending more time on separate runs, a shared truckload can optimize freight runs and save drivers time and effort. Shared freight can either come from multiple underutilized truckloads, LTLs, or a combination of both, making the option accessible for a wide variety of shippers.  

 

In today’s industry, shared truckloads are usually made possible by digital freight matching technology or third-party logistics (3PL) providers. These programs rely on algorithms to match multiple shippers that are good candidates for the mode, considering factors such as freight origin, destination, weight, and commodity type.  

 

 

What are the Benefits? 

Considering offering shared truckload services for your fleet? There are many advantages to this model that could give your company a leg up on the competition while maximizing profits and operational efficiency.  

 

Less freight handling. By avoiding consolidation hubs and intermediary transloading, there’s minimal handling of freight. A more direct route means significantly lower chances of theft and damage to freight.  

 

Faster and more reliable service. Due to reduced intermediary stops, shared truckload offers quicker transit times compared to LTL shipments and a more predictable delivery schedule.  

 

Lower cost for shippers. A shared truckload divides the transportation expenses between customers, making it an attractive solution for shippers looking to save money. This makes for a powerful promotional point for carriers offering shared truckload services.  

 

Decreased environmental impact. A shared truckload also promotes sustainability by maximizing trailer capacity and minimizing deadhead miles. By reducing company greenhouse emissions by as much as 40%, a shared truckload can contribute to company KPIs and sustainability goals.  

 

No freight class required. Unlike LTL, shared truckloads do not require freight classification, and there is no weight requirement.  

 

Are There Any Disadvantages? 

Like every new technology or service, carriers must consider potential drawbacks before incorporating shared truckloads into fleet operations.  

 

Capacity limitations. Shared truckload relies on combining multiple shippers’ freight into a single trailer. As a result, available capacity may be limited during peak seasons or high-demand periods. 

Carriers must carefully manage space allocation to avoid overcommitting and ensure timely deliveries. 

 

Complex coordination. Coordinating shared shipments involves communication among various parties: shippers, carriers, and receivers. Managing a shared truckload also involves additional paperwork and tracking. Efficient scheduling and load planning are critical to avoid delays and missed pickups. 

 

Freight compatibility. Certain types of freight are not going to be compatible in the same trailer. It is essential to assess freight such as hazardous materials, temperature-sensitive goods like food, and fragile items and divide if necessary.  

 

 

 

Offering shared truckloads is a growing method for carriers to save money, improve efficiency, and attract new shippers.  

 

For a deeper dive into the newest industry trends and strategies for success, be sure to follow us on social media and check out the rest of our Employer Blog posts.  

What You Should Know About EVs and the Future of Sustainable Transportation

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Electric truck

There’s no denying that the commercial transportation industry is critical to maintaining the infrastructure of our nation, and the world, as we know it.  

 

There’s also no denying that the transportation industry has a significant impact on global greenhouse gas emissions, air pollution, and fossil fuel consumption. In fact, in the United States alone, where delivery trucks and trailers only compose around 4% of total vehicles, they generate nearly half of nitrogen oxide emissions and close to 60% of fine vehicle particulates.  

 

However, this pattern doesn’t have to continue. Many of the biggest names in the industry have already taken steps towards a more sustainable future by beginning the transition to electric vehicles and alternative fuel sources, incorporating technology to help fuel efficiency, and implementing regulations to leave a carbon-neutral footprint.  

 

Are you wondering how your company could contribute to the growth of sustainability in the commercial transportation industry? Have you been weighing the pros and cons of electric vehicles and alternative fuel sources? Keep reading to find out what you should know about sustainable transportation and how it could save your company time and money down the road.  

 

What Does Sustainable Transportation Mean? 

Sustainable transportation is an umbrella term for all the strategies and technologies that exist to minimize the environmental impact of the commercial transportation industry. When it comes to trucking, this involves using alternative fuels and electric vehicles, improving fuel efficiency and vehicle technology, and implementing policies and regulations that support sustainable transportation.  

 

For years, trucking companies nationwide have been adopting sustainable transportation solutions, a trend that is sure to continue growing. Since 2005, FedEx has taken various measures to improve its fuel efficiency through design changes and new technology, while Amazon recently made the largest order ever of electric vehicles by adding 100,000 custom electric delivery vehicles to its fleet.  

 

Carriers looking to take the first steps towards a sustainable future should consider integrating new technology such as smart logistics, Internet of Things (IoT) solutions, and other fleet management software to reduce environmental impact while saving money by streamlining operations.  

 

These technologies enable trucking companies to collect and analyze real-time data on vehicle performance, fuel usage, and route efficiency to make more informed decisions, cutting down on unnecessary miles to save time and fuel. Besides contributing to the rise of sustainable transportation, carriers that use smart logistics systems can optimize routes and loads, reduce idle times, and improve overall fleet management.  

 

Pros vs. Cons of Electric Vehicles  

As probably the most well-known and often debated solution to sustainable transportation, electric vehicles (EVs) have seen a steady rise in popularity and technological advancement since the first introduction to mass-produced electric and hybrid vehicles in the 1990’s.  

 

Since then, transportation and logistics companies across the nation have embraced EVs as an option to avoid rising fuel costs, meet increasing state and national environmental regulations, and reduce environmental impact. EVs are also often touted as a safer option, as they are usually equipped with the most up-to-date safety features such as emergency braking, forward collision warning, automatic lane-keeping and enhanced traction control systems.  

 

Although studies have shown that an average electric vehicle owner can save up to $1,000 each year on fuel costs, not to mention the potential government tax incentives and breaks, there are still many factors that carriers must consider before investing in EVs for their fleet.  

 

Upfront costs for purchasing EVs and installing the proper charging infrastructure are often an initial concern for carriers, especially since the proven lower operational and maintenance costs of EVs will likely not offset this cost in the short term.  

 

The current limitations to charging infrastructure nationwide also make it difficult to rely on EVs, especially in an industry like trucking. Although charging stations continue to be installed across the country, there are still many regions where it just isn’t practical yet to solely rely on EVs without a constant need to return to base to charge. Charging time is also important to consider, with larger vehicles taking up to 10 hours to reach a full charge.  

 

Environmental Regulations Affecting Transportation

The growing demand for sustainable transportation is also influenced by rising state and national regulations that aim to meet climate goals. While these regulations might not be taking effect in most states yet, the long-term implications for the transportation industry and increasing likelihood of environmental legislation means that carriers can save time, money, and stress by beginning the transition early.  

 

The 2021 Federal Net-Zero Emissions Goal laid out a path to reduce US greenhouse gas emissions and achieve a net-zero emissions economy by 2050 that is sure to have a significant impact on the transportation industry.  

 

2023’s National Blueprint for Transportation Decarbonization also aims to cut greenhouse gas emissions in both passenger and freight transportation by improving vehicle efficiency and continuing the transition to zero-emission vehicles.  

 

Statewide policies are sure to begin having an impact on transportation nationwide too, such as California’s 2023 Advanced Clean Fleets rule, which plans on transitioning all commercial trucks and vans to zero-emission vehicles by 2045. Six states have already pledged to join California, including New York, New Jersey, Oregon, Massachusetts, Washington and Vermont. It’s also important to note that even carriers from outside these states that have routes going through California will need to adapt to the state’s regulations.  

 

  

If you’re interested in more updates and trends in the trucking industry, be sure to follow us on social media or check out the rest of our Employer Blog posts.  

What is Last Mile Delivery?

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The chances are, if you’ve been in the transportation industry for a while, you’ve heard the phrase “last mile delivery,” also called “final mile delivery.”  

 

In recent years, with the rise of e-commerce and a consumer-driven industry, last mile delivery has become a major differentiating factor among competitors, and a job opportunity for 1099 independent contractors looking to have a regular route close to home.  

 

With today’s consumers expecting fast and reliable delivery every time they make an online purchase, retailers and last mile delivery companies have had to work hard to offer multiple options for fast and affordable shipping and delivery rates. However, between a fluctuating economy and the unsolved “last mile problem,” there is still room for improvement in this key stage of the supply chain process.   

 

Read on to find out what last mile delivery really is, the current difficulties facing the transportation industry, and how new technologies are helping businesses nationwide combat the “last mile problem.”   

 

What is Last Mile Delivery? 

The supply chain process can be divided into three main stages:  

 

The First Mile is the creation and distribution of a product from the original manufacturer.  

 

The Middle Mile is the long distance transportation of a product from the manufacturer to its final transportation hub.  

 

The Last Mile or Final Mile is the transportation of a product from a hub such as a local warehouse or fulfillment center to its final destination at either a retailer or customer’s home.  

 

Every step of the supply chain process is important, but the last mile has the most impact on the customer’s experience, and their likelihood of ordering from a company again. Therefore, businesses must ensure the most quick and efficient last mile delivery as possible if they want to stay ahead of competition.  

 

What’s the “Last Mile Problem?” 

The “last mile problem” is another phrase you might have heard thrown around. This simply refers to the common factors that cause issues, delays, and additional expenses during the last mile delivery. This stage of the supply chain process might be the most critical to the consumer experience, but it’s also the most expensive and time-consuming for the business, often accounting for 53% of overall delivery costs.  

 

Many factors play a role in this notoriously difficult and expensive phase of the delivery process that affect both drivers and businesses. For drivers, last mile delivery can be difficult due to a short delivery time frame, dense urban areas that lead to more stops, last minute route changes, rising fuel prices, and failed deliveries.  

 

Businesses must also account for other factors such as the added pressure of customer expectation for rapid delivery and real-time tracking, the shortage of qualified drivers, and the costs of vehicle maintenance.  

 

The importance of last mile delivery is certain to continue increasing, which means that it’s essential to utilize the newest technologies and industry trends to find solutions to the “last mile delivery problem.” 

 

How to Prepare for the Last Mile 

There are several important considerations to keep in mind when attempting to optimize your last mile delivery process.  

Efficient Route Planning 

Effective last mile delivery requires efficient route planning to minimize travel time and fuel costs. Utilize advanced route optimization software to streamline routes and improve overall efficiency. Hiring or contracting with 1099 independent local drivers or owner operators can be an added bonus, as they will be more familiar with shortcuts and traffic patterns.  

Real-Time Tracking and Visibility  

One study recently reported that 93% of customers expect to be able to track their order. By employing technology solutions that provide real-time tracking and visibility into the delivery process, you can assist in monitoring driver performance, ensuring on-time deliveries, and addressing any unforeseen challenges. 

Technology Integration  

The companies that have best set themselves up for success in the last mile delivery process, such as Amazon, FedEx, and General Logistics, have all integrated technology to improve efficiency and lessen the chance of error. Consider technologies such as mobile apps, GPS tracking, and electronic proof of delivery (ePOD) systems to streamline operations and provide better service.  

Fleet Management 

The best way to avoid costly repairs and delays is by keeping your fleet upgraded and compliant with regulations. Many providers of last mile delivery also utilize electric vehicles due to their lower operating and maintenance costs and reduced carbon footprint. It’s also worth considering offering additional benefits for the customer, such as white glove service, that cater to businesses and individuals who are seeking a higher standard of care, attention, and service for their shipments. 

 

 

Although facing a number of difficulties and considerations as it expands, last mile delivery is sure to be a key part of the future of the trucking industry.  

  

To stay up-to-date on other trends and news on the trucking industry, be sure to follow us on social media or read more of our Employer Blog.  

Is Your Trucking Equipment Helping or Hurting Drivers?

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equipment

Attracting and retaining the best truck drivers requires many things from trucking carriers. Carriers compete over providing better pay, greater benefits, and more home time. There may be one factor which carriers are forgetting: the quality of their trucking equipment. Using the right equipment can increase driver satisfaction and improve your carrier’s efficiency. In fact, drivers routinely cite equipment quality as one of the top factors they look for in jobs, along with a top reason they decline jobs. If you’re keeping older model trucks around, drivers will be less likely to feel comfortable and safe in those rigs. Here are 3 ways in which your trucking equipment can either help or hurt your truck drivers.

1. Safety

Safety is probably the way in which trucking equipment can either help or hurt your drivers the most. Older model trucks will be more likely to be worn down and require more maintenance. They are also less likely to be enabled with the latest safety technologies to protect your drivers and freight. Safety is the biggest reason to invest in newer trucks.

All drivers want to feel safe in the equipment they are operating, but this is particularly true for newer recruits to the industry.

Investing in the late model trucks makes your carrier more attractive to younger drivers and women drivers. Look for models with collision mitigation technology, which provides brake assistance and blind spot detection warnings. Another useful tool is lane departure warning systems, which warn the driver when their truck begins to move out of its lane unless a turn signal is on. Automatic braking can activate the vehicle’s brake system when sensors detect vehicles ahead in close proximity or any other situation where a collision is imminent.

2. Comfort

You may have expected us to write about driver safety and driver efficiency only. The truth is that comfort is equally if not more important, from a driver’s perspective. Remember that truck drivers spend the majority of their time in the cab of their truck. It essentially functions as both their “office” and their “home.” Can we really blame drivers for prioritizing comfort? Many manufacturers have taken this into account and allowed for more room in the cabin. Manufacturers are also using fleet amenities like foam mattresses, premium audio system, and extra storage drawers. Ergonomics has seen a large push in truck designs.

If you’re sitting in the same truck seat for hours and using the same controls, you’d want the interior to be as comfortable as possible.

Ergonomics allows for the seat cushions, gears, steering wheel, and driver controls to align optimally with the mechanics of the human body. This creates an intuitive and frustration-free experience for the driver, who is able to focus on the task instead of becoming distracted and uneasy. Invest in late-model trucks to find these features and advertise your comfortable cabins to attract more drivers.

3. Efficiency

You may think of improved efficiency as a best reason to invest in good equipment. That’s strictly from a carrier’s perspective though. If you take a driver-centric approach, you’ll think about safety and comfort first. Nevertheless, in an industry where many drivers are paid by the mile, reducing unscheduled stops and downtime improves driver satisfaction. Late model equipment that is well maintained minimizes the chances of breakdowns and delays, increasing the efficiency of your drivers and your fleet.

You don’t want your carrier to gain the reputation of being frequently delayed because of mechanical issues.

This reputation will spread to shippers, receivers, and potential new drivers. Drivers also don’t want to stuck fixing mechanical issues on the road because the carrier didn’t take responsibility for it properly. Some manufacturers can provide drivers with a replacement truck, which puts driver back on the road faster. While this increases the chances of making an on-time delivery, it still isn’t ideal. The best solution is to upgrade your equipment to late model trucks and improve your fleet’s efficiency by minimizing maintenance issues.

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6 Ideas for Improving Driver Satisfaction

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truck driver satisfaction

Recruiters know that truck driver satisfaction is essential to ensuring long-term retention. Sometimes, we naively believe that good pay, benefits, and home time are the perfect satisfaction recipe. A 2017 study by TruckersReport.com, along with software firm OdinText, showed that this isn’t the case at all! The study used text analysis to evaluate comments on TruckersReport.com discussion boards. For veteran drivers, pay grade came in fifth among factors that influence job satisfaction. For both veterans and novices, one of the leading factors was whether the company culture is ‘family-oriented.” While great pay and benefits are necessary for drivers to be satisfied with their carriers, it’s obvious that they aren’t enough. Here are 6 ideas to improve driver satisfaction and retention.

1. Equipment

Drivers don’t want to deal with shoddy equipment and recurring maintenance issues. Good equipment is one of the most cited factors that influence driver satisfaction. Therefore, investing in newer model trucks and quickly resolving maintenance issues shows drivers that you care about safety. Consider also investing in trucks with larger cabins with fleet amenities. Drivers appreciate kitchen appliances and satellite radio/TV that allow for more options during down time.

2. Ride Along Programs

Truck driving can be a lonely profession and hobbies can go only so far in combating boredom. OTR drivers have it particularly rough as they often go several days or even weeks without seeing their loved ones.

Including a passenger or pet ride along program shows your drivers that you care about their personal lives and happiness.

A pet policy lets drivers bring their canine or feline companions on the road with them. Spouse ride along policies gives drivers the flexibility to spend more time with their significant other without losing time away from the job. Driver satisfaction will improve if drivers get to spend more time with who they care about.

3. Health Incentive Programs

Truck driving has the reputation of being one of America’s “unhealthiest professions”. While drivers may not fault their carriers for the inherent risks of the job, they appreciate any efforts carriers make to minimize those risks. Many companies have been engaging in incentive programs to help drivers meet their health goals. For example, some companies are providing healthy sack lunches or break rooms with healthy options. On the other hand, they can be as ambitious as onsite fitness centers, discounted gym memberships, or wellness days with physicals and health assessments. There’s no doubt about it—overall driver satisfaction with the career and the job increases when drivers are healthier, so there’s no downside to prioritizing health.

4. Safety

Truck drivers know that the job comes with inherent risks of crashes and other dangers on the road. When carriers prioritize safety as a top concern within the organization, drivers take note and it will have an impact on their satisfaction.

Carriers can take many steps to address safety in their procedures and policies.

In addition to what the law requires, carriers can institute their own regulations for time behind the wheel, rest time, maximum speeds, and the rest. Make sure that equipment is well maintained and showcase to drivers that the company values their safety. Consider providing drivers with free hands-free devices for use where permitted, or a hassle-free streamlines maintenance request procedure.

5. Professional Development

Trucking isn’t just a job for drivers, but a career path along which the current job may just be a stop on the road. The sooner recruiters realize that drivers have career ambitions and won’t stay in the current driving job forever, the sooner they can help facilitate process within their own carriers. Perhaps some drivers are looking for additional endorsements and certifications to make specialized runs. Carriers can help provide training for these and groom drivers toward those jobs with the same company. Other drivers may be looking to switch regions, or runs. Still others may eventually hope to become owner-operators, or retire and become trainers. All these jobs could be provided through your carrier. Drivers value loyalty so if your carrier invests in their professional development, they will reciprocate by sticking with the same company and being even more satisfied with the company.

6. The “Little” Things

The results of the study suggest that one of the biggest factors impacting driver satisfaction is the company’s culture. Drivers often look for carriers that are family-oriented.

What this really means is that family and loyalty are things drivers value. They are looking for carriers whose values align with their own.

If carriers value family, then your carrier will naturally offer benefits like strong home time, a pet policy, paid time off, or college scholarship funds for family members. Similarly, drivers want to be respected and treated like professionals. When recruiters, dispatchers, and fleet managers treat drivers like people and not simply leads, driver satisfaction will soar through the roof.

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