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Total Compensation for Drivers: Communicating Effectively

Job offers that are limited to salary and health benefits tell a partial story. If you have great perks, equipment, or company culture, don’t miss a chance to talk about it! Total Compensation statements are a great way to showcase all of the direct and indirect compensation benefits you are offering to truck drivers. They won’t make up for bad pay, but they are a good way to highlight all of the assets you have to offer. In short, a total compensation package accounts for the complete pay package awarded to employees on an annual basis.

Direct compensation is the money that is paid directly to an employee. It typically includes base salary and incentive pay. On the other hand, indirect compensation accounts for all of the compensation that is not paid directly to the employee. Healthcare, retirement benefits, fuel perks, and continuing education opportunities are just a few examples of indirect compensation.

When talking to a candidate, share both the direct and indirect compensation to effectively communicate what you have to offer.

Typically, the more detail you’re able to give, the more beneficial the statement will be. Here are several common assets to include in a total compensation package.

Direct Compensation

Direct Compensation is divided into two main categories⁠—base pay and bonuses. These are the most common forms of compensation that come to mind for most people.

Base Pay

Whether you state base pay as an hourly rate or annual salary, be clear about your offering. At a minimum, include how much can drivers expect, the anticipated hours or miles, and how frequently they will get paid. If your company offers a per diem rate, this can also be included.

Bonuses

Clarify the potential for driver bonuses from the start. A few of the most common are safety, sign-on, performance, retention, and referral bonuses. Consider sharing the average amount that drivers receive from bonuses in addition to the top amount. By sharing both, drivers have realistic expectations (boosting driver satisfaction and retention) and a goal to strive for.

Indirect Compensation

Indirect compensation includes a very broad range of offerings. Most companies offer several forms of indirect compensation, but may not discuss it in their job offer. That’s a missed opportunity! Let drivers know about all of the benefits you’re providing them. While it may not come as money in the pocket, indirect compensation can be significant financial assets. Drivers who are a good fit for your fleet will value the benefits your company provides.

Health and Wellness

Medical benefits, life insurance, retirement benefits, and disability insurance are all common forms of health and wellness benefits. Nearly all fleets offer basic healthcare, and many go above and beyond. This section should communicate when benefits start as well as the details of each package. If you offer a 401K match, that’s another great asset to include in this section. Even perks like a gym membership allowance or smoking cessation programs can be included here. Drivers love to see that you are prioritizing their health by supporting their healthy habits. 

Days off

Paid time off and vacation days are another form of indirect compensation that drivers value highly. If you are offering any additional sick days or benefits for drivers who get sick with COVID-19, make sure your total compensation package includes that time. In addition, always include the anticipated schedule for home time in a job description or compensation package. 

Continued Education

Learning and development offerings are a wealth of opportunities for drivers. Many potential employees will be particularly excited to find a company that supports their professional growth. Whether you offer compensation for educational assistance programs or regularly facilitate career advancement opportunities, these are a form of indirect compensation. Not all drivers will take advantage of continued education opportunities, but those who do will be highly appreciative. 

Perks

Once you have covered the big benefits like health insurance and PTO, it might be easy to overlook smaller perks, but they add up! Perks can help drivers with big expenses such as relocation benefits or maintenance benefits. They might also defray the cost of smaller, regular expenses such as highway tolls, or gas. If you offer an EZ Pass or a Fuel Card, list it in your total compensation package.

Highlight Non-Financial Incentives

When asked, drivers revealed that there are consistently two top factors that determine whether they are looking for a new job: pay and company culture. Company leadership and culture are difficult to equate to a compensation amount. That said, they are no less important to driver recruitment and retention. If you prioritize a family-like culture or are very safety-minded, it’s appropriate to include this in your total compensation package. 

Foodliner, Inc. is one of the largest bulk food carriers in the country and a Transport Topic Top 100 carrier. They make a point to highlight company culture in their job descriptions. We spoke with Tim Yochum, Foodliner’s Director of Recruiting, and this is what he shared:

“The culture of a family owned business that values their people, treats them with respect, and works well together as a team is what makes us successful and provides a more positive experience for the driver. We have late model equipment, high quality shops, and a great customer base, but in the end it is people that make it all work.”

Similarly, quality equipment is a high priority for most drivers and can be included. Consider adding the year and type of truck as well as whether it is manual or automatic. Then, highlight any additions to the cab. If you provide a fridge, microwave, Sirius XM radio, or allow ride-along programs, share it in your total compensation package. To recruit drivers, there are also other attractive non-financial incentives that you can implement.

Communicating Total Compensation Effectively

After you have clarified exactly what your company is able to offer potential candidates, start drafting the total compensation statement. Ultimately, you’re looking for good hires and strong retention. Tim Yochum shares why he prioritizes transparency at Foodliner:

“We list non-monetary compensation in our job postings and if a candidate contacts us we are very open to providing the details of the compensation so they understand how this can affect their total compensation package. Honesty up front verses a surprise later is what we feel candidates value and appreciate. We feel that if the only reason you take a job is the money, then that will eventually be the reason you leave the job. We want the candidate to understand how the total package affects them and their family.”

Give as much detail as you are able to clearly share. It’s important for drivers to have all of the necessary information to make a decision. Even if drivers decline the job offer, that is a better outcome than hiring drivers with misleading information. If drivers feel like they have been intentionally deceived, they are more likely to quit and will have a poor impression of the company. There should be no hidden surprises. Clear communication that highlights everything you have to offer is the best approach to a total compensation package.

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What do truck drivers look for in jobs? What are the most important traits to them? These are the questions that pester recruiters in the back of their minds. Recruiters know that there is a driver shortage, and that truck drivers are looking for the best jobs they can find. If drivers aren’t happy then, they will quickly move on to finding another job with another fleet. We’ve written previously about the top factors truck drivers want. Here are some of the top traits of the best trucking jobs as drivers see them.

1. Salary and Compensation

Have no doubt about it—drivers are looking to be compensated well. Truck drivers are in high demand, and they know it. The salary and benefits of different jobs depend on a number of factors which may sometimes be out of your control. That being said, make sure you do everything you can to ensure that drivers are being paid well for the type of job they are taking on.

Compensating drivers below the industry average will raise red flags and impact your company’s reputation.

In addition to salary, there are many financial incentives you can consider, such as sign-on bonuses and paid time off. Some companies give their drivers a bonus for every year that they stay with the fleet. Make sure that drivers are receiving a simple pay statement that is easy to understand and has the accurate amount. Drivers don’t want to waste time following up with the payroll department for company errors.

2. Home Time

This is one of the most important traits of the best trucking jobs. The ideal trucking job doesn’t take OTR drivers out on the road for more than a week. If the run is local or regional, even better. While drivers realize that OTR jobs are necessary, they will expect their work schedules to reflect the sacrifice in home time. Ideally, there is a considerable amount of home time of several days between jobs.

Don’t forget, the average driver works 8 days straight before taking a break. Anything the company can do to shorten that schedule, or to add more home time after that schedule, will be something drivers will appreciate.

Most drivers will have families hoping to see them every week. Even truck drivers currently without families will crave downtime after being on the road for that long.

3. Mileage

The number of miles offered on a given job is one of the traits of the best trucking jobs. Some drivers may feel that the shorter the run, the more desirable the job. But, that isn’t always the case. Other drivers enjoy OTR jobs, and would rather have a longer job which pays more. It is completely up to driver preferences.

Most importantly, drivers will be upset if the advertised mileage doesn’t match the real mileage.

Similarly, if the other traits of the job are not what they were advertised to be, drivers will not trust your company. Word about company reputation can spread like wildfire.

4. Equipment

Truck drivers are often frustrated when dealing with shoddy equipment. Drivers routinely warn other drivers to stay away from companies just because of the reputation they have over equipment. A big factor in determining what’s a good truck driving job is the state of their trucks and equipment. Are the truck models recent and well maintained? Or are they falling apart?

Truck drivers don’t want to be held liable for maintenance failures on the company’s end. Nor do they want to have to spend time repairing the truck while they should be on the road getting to the next destination.

While your fleet doesn’t need to have the latest and greatest truck models, you should make sure they are well-maintained. Invest in quality equipment and truck drivers will consider jobs from your company to be some of the best.

5. Respect and Communication

Perhaps the biggest sign of a good job for truck drivers is how well they are treated by the company. Drivers view themselves as working professionals just like in any other industry. They are looking to be treated with respect by the company and by their peers and supervisors. Having respect for drivers means valuing their time and effort they put into the work.

Put most simply, drivers just want the company’s representatives to treat them they way they would like to be treated.

A big component of respect is how well the company communicates with drivers. Having an open line of communication where both parties feel their concerns are heard and understood will go a long way toward earning drivers’ trust. Make sure dispatchers and others are not speaking to drivers rudely or taking them for granted.

In addition to some of the monetary factors, things like respect and strong communication from the company are what make for a good truck driving job. Keep these traits in mind that drivers look for, and soon your company will be known for offering some of the best trucking jobs.

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